Fr. Gregory Hallam said:
Thanks for all those links. Doing all those steps and making all those
checks lies within my competence. However, perhaps a full day's work is
involved, an intermediate knowledge of PC's and a logical frame of mind.
Does MS seriously expect ALL pre-SP2 XP licence holders to be able to
deal with this?! User friendly computing? You must be joking.
I do not go along with much of what r has to say, and definitely not
with some things he suggests.
Two points:
Support for browsers is limited to the systems in which the browsers are
'native'. So there is support for IE 6 under XP, but not where it has
been installed on 98 or ME.
Second, most of the troubles in installing SP2 arise from doing it on a
heavily contaminated machine. It is essential to check in advance with
good up to date AV and AntiSpyware - even the best systems can be
contaminated. Also there are some things that may have been installed
that modify system files, or assume things about them that are not
guaranteed to be stable from one version to the next (eg specific
addresses). You need to be rid of these. One example, for SP1, was any
installation of StylesXP - or anything else that modifies Windows themes
or the boot screens. And any utility things like Norton. Microsoft
cannot know of what such programs have introduced, and Beta testers may
well have had the sense not to have them around.
As a clear example of this for SP2, see
http://support.microsoft.com/?scid=kb;en-us;886590
where Microsoft has put out a means of removing adware associated with
installing 'TV Media'