Second Asking HELP files!

[AR88 Enthusiast]

HI all

Word 2000. I get the help indexes when requested and a result for the
keywords in search, but clicking on the topics does nothing. Where are my
help files I wonder? It always worked before...

 

[Stefan Blom]

Have you tried repairing the installation? If Word 2000 doesn't have a
repair option on the Help menu (it's been a while since I used that
version), you could try running the installation program; look for a repair
option there.

 

[AR88 Enthusiast]

Thanks Stefan

I tried Detect and repair, including inserting one of my two original Office
CDs, but no result. Still get the contents page but clicking on a topic does
nothing...

Driving me barmy. Always worked before...

 

[Bogey Man]

I had this happen to me when I was using Office on an XP computer. The
problem was caused by an update relating to Outlook security. This update
just killed the help files in most of my Office installation in that the
hyperlinks in the help files wouldn't work and all of the tabs at the top of
the help file didn't appear.

I discovered this too late and couldn't restore my system to a time before
the Outlook update leaving me with the only option of a new XP and Office
install. I left Outlook out of the new Office install until after updating
both XP and Office. I then didn't accept updates for Outlook as I didn't use
it as an email client.

That was my experience and I hope that yours is not so difficult.

 

[AR88 Enthusiast]

Ah! That looks like it! Micro$oft does it again eh? No wonder no one
trusts them anymore! Why in heavens name should a security upgrade delete a
help file unless it is a greedy grab for more business when people lose the
functionality of perfectly good software.

I have XP and I notice that it frequently updates itself. That'll almost
certainly be what happened.

Now I just love my Office 2000 with SR1 (supplied by Jay) and do NOT want to
'upgrade'. Reading all the troubles people have had withb later versions of
Word.

So can I just reinstall using 2000 from my original discs? Or could I
perhaps find the help file and just copy that, do you think? BTW I use it
for an email and news client too.

 

[Bogey Man]

You can't get the help files by any re-installation of Office that I know
of. I tried everything but didn't succeed.