Search option not working

[Barbara]

When we do a search on Outlook 2007, we receive an error message saying that
no information was found and that Outlook is still indexing.
No pst files are being used, only the cached option is enabled.
What can be checked to solve this problem?

 

[Roady [MVP]]

When did you configure this account and how long have you let the machine
idle with Outlook running so the indexer could index Outlook?
Does the index count decreases when choosing;
Tools-> Instant Search-> Indexing Status...

If so, give it more time to finish building the initial index.
If not, then you might have to rebuild you index or do some additional
troubleshooting.
For details see;
http://www.msoutlook.info/question/47

 

[Timothy Seldom]

At work we've been using a add-in for Outlook called Lookeen since the instant search couldn't provide the needed performance nor stability. However with this little tool we admittedly have some minor problems but compared to the caused by the 'normal' search before almost not worth to mention...
Lookeen works fine with multiple pst-files, in cached or uncached modus, and in en Exchange environment.
If the the problems still consist or repeatedly occur it might me worth giving it a thought. More information available here www.lookeen.net

Best regards
Timothy



Barbara wrote:

Search option not working
30-Jan-10

When we do a search on Outlook 2007, we receive an error message saying tha
no information was found and that Outlook is still indexing
No pst files are being used, only the cached option is enabled
What can be checked to solve this problem?

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[Timothy Seldom]

At work we've been using a add-in for Outlook called Lookeen since the instant search couldn't provide the needed performance nor stability. However with this little tool we admittedly had some minor problems, but compared to the ones caused by the 'normal' search before almost not worth to mention...

Lookeen works fine with multiple pst-files, in cached or uncached modus, and in en Exchange environment.
If the the problems still consist or repeatedly occur it might me worth giving it a thought. More information available here www.lookeen.net

Best regards
Timothy



Barbara wrote:

Search option not working
30-Jan-10

When we do a search on Outlook 2007, we receive an error message saying that
no information was found and that Outlook is still indexing.
No pst files are being used, only the cached option is enabled.
What can be checked to solve this problem?

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[Timothy Seldom]

At our company we're using a tool named Lookeen to do the indexing and search job in Outlook, since the instant search was not what its name promised. Lookeen is a powerful yet easy to use search add-in for Outlook. Works fine with multiple pst-files, in cached or uncached modus, as well as in an Exchange environment.

If you continue having problem maybe it's worth a look. www.lookeen.net

Greetings
Dennis



Barbara wrote:

Search option not working
30-Jan-10

When we do a search on Outlook 2007, we receive an error message saying tha
no information was found and that Outlook is still indexing
No pst files are being used, only the cached option is enabled
What can be checked to solve this problem?

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