Search Indexer & computer freezing problem

[Pekka Numminen]

Every now and then today, I am getting an error box saying "Microsoft
Windows Search Indexer - Microsoft Windows Search Indexer has
encountered a problem and needs to close. We are sorry for the
inconvenience."

The computer also suddenly froze and rebooted itself once.

I think these symptoms are related.

What is the problem?

 

[Pekka Numminen]

I forgot to mention, I'm running Windows XP with SP3 installed.

 

[Pekka Numminen]

A couple of seconds after I posted these messages, I tried playing a
video file - the system froze and rebooted itself. I tried playing the
video file again - and the system froze and rebooted itself again.

At the moment, I'm getting the "Microsoft Windows Search Indexer has
encountered a problem and needs to close. We are sorry for the
inconvenience." error box at intervals of maybe from 15 to 30 seconds.

 

[jaster]

A couple of seconds after I posted these messages, I tried playing a
video file - the system froze and rebooted itself. I tried playing the
video file again - and the system froze and rebooted itself again.

At the moment, I'm getting the "Microsoft Windows Search Indexer has
encountered a problem and needs to close. We are sorry for the
inconvenience." error box at intervals of maybe from 15 to 30 seconds.

reboot to safe mode run system defrag and registry cleaners that you
have. Delete temporary internet files and temporary files, empty recycle
bin.

 

[Paul]

A couple of seconds after I posted these messages, I tried playing a
video file - the system froze and rebooted itself. I tried playing the
video file again - and the system froze and rebooted itself again.

At the moment, I'm getting the "Microsoft Windows Search Indexer has
encountered a problem and needs to close. We are sorry for the
inconvenience." error box at intervals of maybe from 15 to 30 seconds.

I would examine the hard drive, and see what brand it is.
Then, visit the manufacturer web site, and download their
hard drive diagnostic program. Test the hard drive, and see
if any problems are detected. It sounds like the motherboard
is losing contact with the disk drive.

You can also check for loose cabling, preferably with the computer
shut off.

Paul

 

[Pekka Numminen]

I ran Disk Defragmenter, but it said it couldn't defragment some video
files, one of them being the one with computer freezing and rebooting
upon playback. What is wrong with these files? I have run Windows
Defender scanning and AVG Free virus scanning.

 

[Pekka Numminen]

Run the HDD manufacturer's diagnostics.

I did - both the quick test and the extended test were passed. The
diagnostics told of nothing unusual.

 

[Pekka Numminen]

I would examine the hard drive, and see what brand it is.
Then, visit the manufacturer web site, and download their
hard drive diagnostic program. Test the hard drive, and see
if any problems are detected. It sounds like the motherboard
is losing contact with the disk drive.

You can also check for loose cabling, preferably with the computer
shut off.

I have done all this. Nothing seems to be wrong.

 

[Pekka Numminen]

Check Windows Event Viewer to see if any seemingly related
errors are indicated.

What are these?

Faulting application wmplayer.exe, version 11.0.5721.5145, faulting
module ac3filter.ax, version 1.3.1.0, fault address 0x0002867f.

Faulting application SearchIndexer.exe, version 7.0.6001.16503,
faulting module esent.dll, version 5.1.2600.5512, fault address
0x0001d41d.

Event ID 3013 for the Windows Search Service has been suppressed 27
time(s) since 2:23:12 PM. This event is used to suppress Windows
Search Service events that have occurred frequently within a short
period of time. See Event ID 3013 for further details on this event.

The description for Event ID ( 0 ) in Source ( NMIndexingService )
cannot be found. The local computer may not have the necessary
registry information or message DLL files to display messages from a
remote computer. You may be able to use the /AUXSOURCE= flag to
retrieve this description; see Help and Support for details. The
following information is part of the event: Service started.

The entry <C:\DOCUMENTS AND SETTINGS\USER\DESKTOP\DLGSETUP11_WIN
\SETUP.EXE> in the hash map cannot be updated.
Context: Application, SystemIndex Catalog
Details: A device attached to the system is not functioning.
(0x8007001f)

DLGSETUP11_WIN\SETUP.EXE is the installation program for Western
Digital Data Lifeguard Tools.