search assistent goes out when I install office...

G

Guest

I bought a new computer with XP home - every time I install office (I´ve tried two versions already), the search assistent doesn´t work any more .............. help
 
R

Rick \Nutcase\ Rogers

Hi,

Reinstall the search assistant afterwards. Go to the Control Panel/Folder
Options/View tab, set it to "Show hidden files and folders" and uncheck
"Hide protected operating system files [recommended]". Also uncheck "Hide
extensions for known file types".

Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the srchasst.inf file, right-click it and
choose install.

You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory).

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



chamiza said:
I bought a new computer with XP home - every time I install office (I´ve
tried two versions already), the search assistent doesn´t work any more
............... help
 
G

Guest

thanks Nutcase - apparently I need my CD for Windows XP, and they didn´t supply me with that

the missing file is msgr3en.dll

can I get that from somewhere????
 
R

Rick \Nutcase\ Rogers

Hi,

Check the system for a hidden I386 folder, as this is where you will find
the needed system files.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
G

Guest

found the hidden folder ............... installed the srchasst.inf file ................ still, the search function won¨t work

lydia
 
R

Rick \Nutcase\ Rogers

Hi Lydia,

Try removing the Office Assistant (this contains links to instructions for
Office 2000 and 97 as well):

HOW TO: Modify or Remove Microsoft Office Assistant Help in Office XP
http://support.microsoft.com/?kbid=290151

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone



chamiza said:
found the hidden folder ............... installed the srchasst.inf file
................. still, the search function won¨t work!
 

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