Screen Resolution Problem

[Irene Gaffigan]

On my dell laptop I cannot change the screen resolution on the desktop. I
assumed it was spyware (system was sluggish, etc). We reinstalled Windows
XP and all was well until a couple of days ago - then had the same problems.
The icons and fonts on the desktop are very small, Internet Explorer is not
full screen. I called Dell and after 2 hours, they determined it was the
operating system and I would have to reinstall it. We had done this already
and it seemed a waste.

I tried to follow the instructions to do Windows XP repair, but that didn't
work, since it asked for a password - I do not use any passwords on my
laptop.

I cannot figure out what to do next - I just want the computer to work the
way it before.

Any suggestions would be appreciated.

Thank you

Irene

--
All outgoing messages scanned with Norton Antivirus 2004

Irene Corb Gaffigan, CRS
Principal Broker
Farm Town Realty, LLC
e-PRO Certified Internet Professional
Allen F Hainge CyberStar (TM)
231 Depot Street
Proctorsville, VT 05153
Toll Free: (800) 659-1819
Cell: (802) 353-1983
Office : (802) 226-8022
Fax: (802) 706-1000
E-Mail: mailto:[email protected]
<mailto:[email protected]>
Website: http://isellvermontrealestate.com
<http://isellvermontrealestate.com/>

 

[Guest]

Hi Irene,
Have you installed Spybot 1.3 or Adaware 6 ? Or done a free Virus scan from
many online places. If not just Google search for these things and install
them. They will hopefully get rid of the Malware,Spyware etc.
After you installed XP again how long was it before it got 'sluggish' again?
Do you have a Firewall?

Pygmygod
<The Original>

 

[Irene Gaffigan]

Hi,

I have NOrton Internet security which includes Norton Virus (I always have
Norton running). I also used Adaware and ran it. It was probably a few
weeks before acting strangely again. I hadn't used it for a week or so. I
have the Windows firewall running.

Irene