Screen lines/errors

[Guest]

My Screen just started displaying vertical and moving green & colored lines.
They're spaced a couple inches apart. It does not seem to be the monitor
because it's worked fine and is brand new.

You can get the lines to disappear momentarily when you close and refresh
any program window but then they come back, help! Thanks in advance, Erin

ps. I'm running XP home edition and have tried running the disk check but
that's all i know how to do.

 

[Ken Blake]

My Screen just started displaying vertical and moving green & colored
lines. They're spaced a couple inches apart. It does not seem to be
the monitor because it's worked fine and is brand new.

You can get the lines to disappear momentarily when you close and
refresh any program window but then they come back, help! Thanks in
advance, Erin

A problem like this is almost certainly caused by one of the following four
things:

1. The monitor

2. The cable from the monitor to the video card

3.The video card

4.The video card's driver

It's unlikely to be the video driver, because you say the problem just
started, and software doesn't usually suddenly develop problems.

I would begin by making sure the cable is tightly connected at both ends. If
that's OK, I would most suspect the monitor, whether or not it's new. Borrow
a monitor from a friend and see if it fixes the problem, or try your monitor
on his computer to see if the problem moves with the monitor.