Hello everyone.
I've done a search before posting my problem and found some similar threads, though nothing exactly as mine problem. I have an Acer Travelmate 2350. My problem is that all of a suden during my work the screen goes blank and machine instantly reboots. Sometimes, after this "reboot" a post screen with Acer logo freezes and even BIOS doesn't start (i do a hard turn off in this case). I am sure it is a hardware problem, since there are no error messages or "windows is shutting down" warnings. It simply reboots as if someone unplugged and then plugged you back.
But the most interesting thing is that I am still on warranty and sent this piece of c...p to Acer Repair center for 3 times already! Everytime I talk with an agent by phone he "pressuems" that this is a mainboard flaw. But in the Repair center they usually think differently. They change parts (hdd, ram modules) but it doesn't elliminate the problem. Moreover, my m/b has already been changed in the first month of use.
Now I am "fighting" with my retailer since I want to have my money back. But if it doesn't work, do I still have hope to fix this problem? And the most important, WHAT is going on with my laptop? Has enyone delt with something like that before? Is it a m/b problem?
I would appreciate any help.
Eugene.
I've done a search before posting my problem and found some similar threads, though nothing exactly as mine problem. I have an Acer Travelmate 2350. My problem is that all of a suden during my work the screen goes blank and machine instantly reboots. Sometimes, after this "reboot" a post screen with Acer logo freezes and even BIOS doesn't start (i do a hard turn off in this case). I am sure it is a hardware problem, since there are no error messages or "windows is shutting down" warnings. It simply reboots as if someone unplugged and then plugged you back.
But the most interesting thing is that I am still on warranty and sent this piece of c...p to Acer Repair center for 3 times already! Everytime I talk with an agent by phone he "pressuems" that this is a mainboard flaw. But in the Repair center they usually think differently. They change parts (hdd, ram modules) but it doesn't elliminate the problem. Moreover, my m/b has already been changed in the first month of use.
Now I am "fighting" with my retailer since I want to have my money back. But if it doesn't work, do I still have hope to fix this problem? And the most important, WHAT is going on with my laptop? Has enyone delt with something like that before? Is it a m/b problem?
I would appreciate any help.
Eugene.