Scanning images impossible after WindoesXP.

[Karolus des Reyches197]

My daughter has Color Page Pro II scanner and we downloaded for her the
latest XP driver and installed it. She is using Windows XP and up to date on
all MS recommended updates.

The taskbar at the bottom does show the scanner with its name, yet in
Control Panel it shows nothing under scanner and under Imaging devices it
shows her All-in-one Printer, Fax, Copier HP T14 series.

Should that be deleted? Because under Printers it also shows the HP
all-in-one Printer, Fax, Copier T14.

Scanner is connected properly to the LPT1 port, set for EPP/ESP.

Printer works through same cable.

Color Page Pro II scanner has a Test Program and it does a preview fine and
also a scan. But only in this program.

When I go with her to a graphics program and want to Acquire, it does not
scan.

The scanner worked always fine under Windows98SE.

Appreciate your comments

 

[Guest]

Sounds like you installed the wrong driver.I would remove it and download the correct driver

 

[Karolus des Reyches197]

I have tried that a number of times. The driver for windows XP does not find
the scanner at all.

The driver for windows 2000 DOES see the scanner but does not show it in the
control panel or device manager.It does scan in its own
Scanning Test device, but not from anywhere else. The test device shows the
scanned picture, but it cannot be saved. Just for Test purposes.

Sounds like you installed the wrong driver.I would remove it and download

the correct driver