scanner and camera wizard

G

Gene Carson

Using XP Pro. The MS Scanner and Camera Wizard has
stopped working. IT does not recognize the camera. The
USB ports, cables, and camera all work. The PC will
access the camera and download pictures using Dell Image
Expert. When the camera is turned on, the dialig box
opens an I select the MXS wizard but nothing happens!
When I open the wizard directly form the Windows\system32
directory, it recognizes only my scanner but no the
camera.

Thanks for any help, Gene
 
C

Chris Jackson

The Scanner and Camera Wizard will only find your device if you are using
WIA drivers. I have heard of this with scanners (which often provide TWAIN
drivers instead) but I suppose that something similar probably happened
here. Did you install any software for your camera before it stopped
working?
 

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