save my settings wizard/ Word

G

Guest

I am trying to use the save my settings wizard in order to move my MS Word
settings from desktop to laptop, but when I run it on my desktop (with Ms
Word closed) it first tells me incorrectly that Word is still open, and then
after I click on the ignore button, it gives me this error message:

Cannot open c:\documents and settings\user\application
data\Microsoft\templates\normal.dot

Normal.dot is in this folder, and is not set as read only?
 
G

garfield-n-odie [MVP]

Is Outlook open when this problem happens? If yes, then try
closing that too.
 
G

Guest

Yes, I thought of that the second time, closed Outlook, and it still will not
work. JF
 

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