"save as" not responding

[Guest]

"save as" has been working fine in the past for me, but for some reason i
can't use "save as" to save my documents to my usb anymore. everytime i want
to save the document, and i click on the usb link in the folder, the system
stops. Then the screen goes "save as not responding". does anyone know
what's wrong, and how i can fix it? thanks.

 

[Charles Kenyon]

Your problem is almost certainly a recent Window update.

For immediate purposes, go to the Add/Remove programs control panel and
click on the box to show updates (top right). Down near the bottom are
Windows updates. You are looking for "Security Update for Windows XP
(KB908531)". Unistall this.

Keep reading these newsgroups and search for that number. You will see other
things you can do as well.

The update works for some people, including me, without problems for others
it causes the problems you are seeing.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




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[Guest]

Dear Charles,
Thank you so much for your kind help and information.It was really big
problem for me.But right now everything is okay again.

"Charles Kenyon":

 

[Charles Kenyon]

This is good, but you should try reinstalling the update and following the
instructions at
http://groups.google.com/group/micr...inetexplorer.ie6.browser/msg/094143b42d0c3ca2
and http://support.microsoft.com/?kbid=918165. If they work for you, you
get to keep the security offered by the patch and still use your system.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Guest]

Charles, I haven't read through all of your referenced links but I did get
enough info to effect a solution. On comment I saw referenced HP product
(don't remember if it was one of your threads or not)

Anyway, being an HP user, I went to HP support. THey gave me a patch which
seems to have fixed the save as problem (I am a cynic, so I am sure I lost
soemthing in the process, but I don't know what it is yet.)

I will deal with that when I discover it, but as for now, any HP users
should go to HP support for a "fix"

Thanks for your experience and insight.

 

[Charles Kenyon]

That is nice of HP since it is their software that is causing the problem.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.