safe message mode

E

ernestls

I got a dell monitor with an compaq deskpro modem and since hook up a
black screen appears saying safe mode activate by using the keyboard
but when i push any key on key board nothing happens and the screen
remains black. eventually the screen goes dormant and when i push a
key the safe error message appears. help what do i do now? the
computer was working fine before.
 
S

Shenan Stanley

ernestls said:
I got a dell monitor with an compaq deskpro modem and since hook up
a black screen appears saying safe mode activate by using the
keyboard but when i push any key on key board nothing happens and
the screen remains black. eventually the screen goes dormant and
when i push a key the safe error message appears. help what do i do
now? the computer was working fine before.

Can you give the exact text of the message?
This sounds more like the monitor itself giving you the message - not the
computer.
Have you played with the monitor menus to assure you are telling it to get
signal from the correct input, etc?
 
E

ernestls

Shenan said:
ernestls wrote:-
I got a dell monitor with an compaq deskpro modem and since hook up
a black screen appears saying safe mode activate by using the
keyboard but when i push any key on key board nothing happens and
the screen remains black. eventually the screen goes dormant and
when i push a key the safe error message appears. help what do i do
now? the computer was working fine before.-

Can you give the exact text of the message?
This sounds more like the monitor itself giving you the message - not
the
computer.
Have you played with the monitor menus to assure you are telling it to
get
signal from the correct input, etc?
The monitor says this: INFORMATION
Monitor is in power save mode
Activate Using PC
 
S

Shenan Stanley

ernestls said:
I got a dell monitor with an compaq deskpro modem and since hook up
a black screen appears saying safe mode activate by using the
keyboard but when i push any key on key board nothing happens and
the screen remains black. eventually the screen goes dormant and
when i push a key the safe error message appears. help what do i do
now? the computer was working fine before.

Shenan said:
Can you give the exact text of the message?

This sounds more like the monitor itself giving you the message -
not the computer.

Have you played with the monitor menus to assure you are telling
it to get signal from the correct input, etc?
The monitor says this: INFORMATION
Monitor is in power save mode
Activate Using PC

That cuts it - the computer is not getting a signal to the monitor. If your
monitor has more than one way to get a signal to it (VGA, DVI, RGB, other?)
then it is very possible your monitor is set to automatically detect what
type is connected and it is doing this incorrectly.

If there is a way to hard-code the monitor to a certain type - do so.

If the monitor only has one input type - you could have adefective cable
(VGA/DVI, etc..)

In other words - try to change the input type the monitor is looking for to
match the computer.

Also - how many outputs does your computer have? Is it dual-monitor capable
or might it have had a built-in video card (on the motherboard) and an
additional one was added later?
 
E

ernestls

ernestls said:
I got a dell monitor with an compaq deskpro modem and since hook up a
black screen appears saying safe mode activate by using the keyboard
but when i push any key on key board nothing happens and the screen
remains black. eventually the screen goes dormant and when i push a
key the safe error message appears. help what do i do now? the
computer was working fine before.
Thanks i'm gonna try the new cable. hopefully that will work i have
tried to make sure the plugins were tight and in the right place but
you are right it may be the cable. we will try. thanks i'll let you
know if it works.
 

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