Runtime Error for 2nd User

[Larry]

If one user has an IE window open, a second user trying to open an IE window
gets a Runtime Error Message as follows: "Program: C:\Program File\Internet
Explorer\iexplore.exe This application has requested the Runtime to
terminate in an unusual way. Please contact the application's support team
for more information." The only way the second user can open an IE window
is to go back, close the first user's window, then the second user can open
his IE window. Anybody got any idea what I can do to fix this behavior? TIA
Larry

 

[Alan Edwards]

Try uninstalling the Google toolbar using Control Panel-Add/Remove.

....Alan

 

[Larry]

Removed the Google Toolbar as suggested. No change in behavior. Any more
suggestions? TIA
Larry

 

[Alan Edwards]

I am afraid the second most popular answer is malware.
Malware Removal:
http://www.elephantboycomputers.com/page2.html#Removing_Malware

....Alan

 

[Larry]

Thanks Alan. I have no (other) reason to believe I have malware. I checked
my machine with TrendMicro House Call, HiJack This, Ad-Aware, Spybot Search
and Destroy, and both McAfee VirusScan and McAfee FreeScan. The only
"threats" found were some tracking cookies (found by Ad-Aware), but I've had
them since long before this behavior started. I did appreciate your link to
elephantboy. Looks like a good resource. Anybody got any more ideas what
might be causing the Runtime Error for the second user? TIA
Larry

 

[Larry]

Alan, thanks for your help. I have solved my problem. I found the suggestion
in MSDN Forum. Another user receiving runtime errors fixed it by disabling
McAfee's Anti-Phishing filter. That worked for me too. Hope this post helps
someone else.
Larry

 

[Alan Edwards]

Hi Larry

Thanks for the feedback. That is a solution I had not come across.

....Alan