Runtime error 216

J

Jerry

After installing sp2, I am getting a runtime error when I close IE. This
only occurs when closing IE after opening a link from Outlook Express. When
closing IE after opening IE normally, it does NOT occur.

These are the two popups I get:

ie explorer.exe - Application Error
The instruction at "0x01203812" referred to "0x012cbb08". The memory could
not be read. Click OK to terminate the program.

Runtime error 216 at 01203812

I did a check at Microsoft Knowledgebase and it refers to a SubSeven Trojan
virus as possible and the solution is run an update antivirus while
disconnected from the internet. I made sure my Norton's AV was updated and
then ran it while disconnected from the internet. Norton's showed NO
infections.

Does anyone know of a fix for this?
 
G

Guest

Usually runtime errors deal with memory,ram and/or virtual memory,if
ram is adequate,try opening system properties,settings,advanced,click on
change button,highlight C: drive,set to: "let windows manage",then click
set 2X,close-out,a restart should be prompted.
 
J

Jerry

I have 512mb DDR ram. This system has been running fine for almost 2 years
and this is the first time seeing this error and it only occurred after
installing sp2.
 
M

MowGreen [MVP]

Jerry,

Confirm that SP2 is FULLY installed by following the steps here
under the " MORE INFORMATION " heading :
http://support.microsoft.com/kb/888162

It is conceivable that the system was not free of ad|mal|spyware and
XP SP2 did not install completely.

MowGreen [MVP]
===============
*-343-* FDNY
Never Forgotten
===============
 

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