Kelly,
What if the user doesn't know what HijackThis or Malwarebytes is?
Fab advice from you in regards to using them. No download links either
Remember that HiJackThis misses some of the areas used & it doesn't find
rootkits. Besides that, some BHO's ofranything plugged into Winlogon it
doesn't remove either as the files... are in use (locked read or write
only).