lf said:
Recently when my pc boots up (I'm using XP home edition)
I'm getting a dial log error box:
RUNDLL: c:\program files\richfx\player\npvpj004.dll.
It's not only annoying but impeding the login process.
Any suggestions? If I uninstall RichFX would that
eliminate the problem? Do I need RichFX.
Thank you for your help.
A Google for "richfx" brings up links that this is a marketing program;
i.e., adware. Get rid of it! Here are general malware removal steps:
Remove spyware with Spybot Search & Destroy from
www.safer-networking.org and Ad-aware from
www.lavasoftusa.com. Be sure
to update these programs before running them. These programs are free,
so run them both since they complement each other. It is best to run
antivirus and spyware removal tools in Safe Mode. You may also want to
run CWShredder and HijackThis from
http://aumha.org/freeware.htm.
Although CWShredder is no longer being updated, it will still clean
older variants of the CoolWebSearch malware. A combination of
HijackThis and About:Buster (
http://www.majorgeeks.com) works well in
removing homepage hijackers. Please read the instructions carefully.
Make sure you are able to see all hidden files and extensions (View tab
in Folder Options). Also, make sure you've visited Windows Update and
applied all security patches. Do not install driver updates from
Windows Update. Make sure you are running a firewall and have a current
version (not earlier than 2003) antivirus installed using updated
definitions.
Malke