rundll error

[Rachel]

When i boot computer up I keep getting this message


error c:\windows\ddaxvw.dll

can anyone help to solve this please?

 

[Detlev Dreyer]

When i boot computer up I keep getting this message


error c:\windows\ddaxvw.dll

can anyone help to solve this please?

Neither "rundll.exe" nor "ddaxvw.dll" belong to WinXP. If you didn't
perform any installation prior to the first encounter of that message,
I guess that your system is infested by malware.

 

[Rachel]

Is there anything I can do then to get rid of that.
I do have avg and spybot on my system so didnt think i would get malware
from having these

 

[Malke]

Is there anything I can do then to get rid of that.
I do have avg and spybot on my system so didnt think i would get malware
from having these

Having AVG and Spybot Search & Destroy installed doesn't magically
protect you from getting malware (which you apparently have).

Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware

Include scanning with David Lipman's Multi_AV and follow instructions to
do all scans in Safe Mode.

http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://www.pctipp.ch/downloads/sicherheit/35905/multi_av_scanning_tool.html
- download site

The site is in German but David's tool is in English so don't let that
worry you. Scroll all the way down to almost the bottom of the page and
you'll see a box titled "Infos Zum Download - Multi-AV Scanning Tool".
You'll see "Download von www pctipp.ch" and the live link to download
Multi_AV.

You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html

When all else fails, run HijackThis and post your log in one of the
specialty forums listed at the first link above (not here, please).

Standard caveat: If the procedures look too complex - and there is no
shame in admitting this isn't your cup of tea - take the machine to a
professional computer repair shop (not your local version of
BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may
be so infested that Windows will need to be clean-installed. Have all
your data backed up before you take the machine into a shop.


Malke

 

[HeyBub]

Is there anything I can do then to get rid of that.
I do have avg and spybot on my system so didnt think i would get
malware from having these

But you might from IRC.

See:
http://www.boredguru.com/modules/newbb/viewtopic.php?topic_id=695&forum=24

 

[Detlev Dreyer]

Is there anything I can do then to get rid of that.
I do have avg and spybot on my system so didnt think i would get malware
from having these

When using an account with administrative privileges while installing mal-
ware, any anti-spyware and anti-virus software can be bypassed easily.
Even when using a limited user account, such software does not protect
you automatically. See if this helps in order to *detect* the malware:

http://technet.microsoft.com/de-de/sysinternals/bb897445(en-us).aspx
http://www.grisoft.com/doc/products-avg-anti-rootkit/us/crp/4

Use the latter for detection only rather than for removal purposes.

 

[Plato]

When i boot computer up I keep getting this message

error c:\windows\ddaxvw.dll

can anyone help to solve this please?

Have you already run several anti-virus and anti-spyware apps in safe
mode?

 

[Confusing Advice]

Blind Leading the Blind

You're giving her bad advice that will cause her problems.

1) "ddaxvw.dll does not belong to WinXP" - incorrect statement. All
applications come with their own dll files. I guess you know every dll that
comes with every application in the world? Wow what an eggspurt you must be.
No one can say with certainty that any *.dll file may not be found in
WindowsXP.

2) "If you didn't perform any installation" - if you knew what you were
talking about when advising her you would know that dll files do not install
on the root (you may want to look up what the root is). So it doesn't matter
if she was installing a valid program previously or not because they do not
install dlls to the root.

3) "I guess your system is infested with malware" - where did this brilliant
deduction come from? How can you know without testing? Many things can cause
erroneous errors like hers. Normally malware does not advertise itself. There
is a host of issues that can cause such errors. Try to find some term other
than malware to use on occasion when you give advice here.

First thing you should have told her to do is to search for the file to see
if it was there. Then to check Event Viewer.

Please do not put on airs of being an expert when you obviously are not one.
I see this a lot in the real world and it just makes life hard for those who
know even less than you.

 

[PD43]

Blind Leading the Blind

You're giving her bad advice that will cause her problems.

VERY nice.

Stick around and have some fun