RUN menu won't work

[Maggie W]

Hello.
I can't run ANYTHING from the Run menu...example type msconfig and
nothing happens. Same for regedit etc. When I go to the actual programs
and try to run them...same thing nothing happens. Even notepad won't
open. Some programs work..some won't open. The system boots ok and
doesn't seem slow. Any Advice?
Thanks.
Maggie W.

 

[Ronnie Vernon MVP]

Hello.
I can't run ANYTHING from the Run menu...example type msconfig and
nothing happens. Same for regedit etc. When I go to the actual
programs and try to run them...same thing nothing happens. Even
notepad won't open. Some programs work..some won't open. The system
boots ok and doesn't seem slow. Any Advice?
Thanks.
Maggie W.

Maggie

This behavior can be caused by virus activity. Run a complete system scan
with your anti virus program and make sure that the virus definitions for
the program are up to date.

Let us know what you find.

--
Regards,

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org

 

[Giant Cow]

This behavior can be caused by virus activity. Run a complete system scan
with your anti virus program and make sure that the virus definitions for
the program are up to date.

Let us know what you find.

Hello.
Yes you are completely right. I booted into safe mode and was able
to do a selective start-up.(windows components only). I was then able to
re-boot again into safe mode and install an anti-virus (AVG) program.
(even though Nortons was installed but not working!) When I ran the scan
I found 322 infected files....I.worm/Bagle, Clicker.AB and multiple
variants of various worms....this is not my machine BTW just fixing it
for a friend. I am now able to boot normally and I am in the process of
totally cleaning the system of virus and ad-ware.
THANK YOU!
Best Regards,
Maggie W.

 

[Maggie W.]

oops I posted with my kid's I.D.....sorry
Maggie W.

 

[Ronnie Vernon MVP]

oops I posted with my kid's I.D.....sorry
Maggie W.

Quiet alright.

Glad this helped you to sort the problem.

--
Regards,

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org

 

[Earl Partridge]

I have the same problem... on a friend's computer. I suspected a virus,
also installed AVG 7.0. It found some viruses, but the problem still
exists. I'm going back to run AVG again, but wondering if anyone has
an idea which virus is causing this?
Earl

 

[Earl Partridge]

Follow up... I copied MSCONFIG.EXE from another XP machine and I can now
run msconfig.
I copied REGEDIT.EXE from another XP machine and I still cannot get it to
run.
Earl

 

[Ronnie Vernon MVP]

Follow up... I copied MSCONFIG.EXE from another XP machine and I can
now run msconfig.
I copied REGEDIT.EXE from another XP machine and I still cannot get
it to run.
Earl

Many viruses and worms will block the running of MSCONFIG, Task Manager and
the Registry Editor. Since the programs are blocked by name, renaming the
executables is a workaround. Example: Rename regedit.exe to regedit.com

Or you can run the tool created by MVP Doug Knox that creates a "backup
set" of those three programs (each with a name different than the
originals): http://www.dougknox.com/xp/utils/xp_emerutils.htm
--
Regards,

Ronnie Vernon
Microsoft MVP
Windows Shell/User

Please reply to the newsgroup so all may benefit.
http://www.dts-l.org
http://www.mvps.org