Rules for mail sorting

[Sam Goddard]

Hello All,

I'm trying to run some mail rules in Outlook 2003 & am finding that mail is
being duplicated as well as moved. Mail from several accounts comes into my
inbox & each account is given its own folder. However, there is some
onformation that I owuld like moving from one folder to another when it
comes in. I have run a rule to enable this, but the mail now comes into my
inbox, is put in a folder and then is copied into its final destination
meaning that I have two pieces of mail, one in the original folder & one in
the destination folder. Can anyone tell me why this might be?

Thanks

Sam

 

[Roady [MVP]]

You must also add the action "stop processing rules" to your rule. This will
prevent duplication when multiple rules apply.

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Roady [MVP]
www.howto-outlook.com

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[Brian Tillman]

You must also add the action "stop processing rules" to your rule.
This will prevent duplication when multiple rules apply.

And sometimes you need the "delete it" action, because a move doesn't appear
to be the same as a file system move. It doesn't delete the original, at
least in my tests.

 

[Roady [MVP]]

It does delete the original. Did you try it with when a message is being
send or received? Whit a "send" rule the rule states "move a copy" so it
will leave the original as well.

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www.howto-outlook.com

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[Brian Tillman]

It does delete the original. Did you try it with when a message is
being send or received?

Received. When a message came in and a rule moved it to another folder, the
inbox had a copy, along with the other folder. When I added "delete it" to
the actions, the Inbox copy went away.

 

[Roady [MVP]]

Is it the only rule you have (enabled)?

--
Roady [MVP]
www.howto-outlook.com

Tips of the month:
-Creating Signatures
-Create an Office XP CD slipstreamed with Service Pack 3

 

[Brian Tillman]

Is it the only rule you have (enabled)?

No, but ALL my rules have "stop processing" on them and I made this one the
first rule when I tested it.