Rules for external messages

[Paul S]

Using Outlook 2007 emails are being delivered from an MS exchange server.

I am in a support role and have the following questions regarding Rules. On
a managers PC I have created a rule that assigns a Category to any emails
with an "@" in the email address except those that are internal to our
company "@xxxxx.com". This is so external emails stand out before being
opened. This works fine for myself on my laptop but for an admin looking at a
managers mailfile the rule only seems to work periodically. Should the rule
run from the perspective of an admin who has full delegate access to a
managers mailfile ?

 

[Ben M. Schorr, MVP]

That rule is going to be a client-side rule so it will only run when the
manager's PC is logged into Outlook.

I'd be tempted to do that with a custom view ("For all users") and
conditional formatting rather than with a rule, myself.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[Paul S]

Thanks for the advice. Have tried this and have created a new Custom view
based on "Messages". I can get it to work if the @ is in the "From" field.
However for some names the @ is displayed in brackets as part of a longer
name eg xxxx [xxxxx@xxxxxx]. Looking at the Outlook properties this
appears to be the field "E-mail address" However, I can't find this field
when trying to add as a Condition on the Advanced tab. Any ideas

Thanks

 

[Ben M. Schorr, MVP]

Have it look in the "Internet Headers" instead of the From field. That will
probably work better.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

Thanks for the advice. Have tried this and have created a new Custom view
based on "Messages". I can get it to work if the @ is in the "From" field.
However for some names the @ is displayed in brackets as part of a longer
name eg xxxx [xxxxx@xxxxxx]. Looking at the Outlook properties this
appears to be the field "E-mail address" However, I can't find this field
when trying to add as a Condition on the Advanced tab. Any ideas

Thanks

That rule is going to be a client-side rule so it will only run when the
manager's PC is logged into Outlook.

I'd be tempted to do that with a custom view ("For all users") and
conditional formatting rather than with a rule, myself.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

 

[Paul S]

Thanks Ben

I am however still having the problem - I can create a Custom View and
customise this by putting a filter on the Automatic formatting option without
a problem. When I create a Condition and use the Field button on the
"Advanced " tab doing this for the "From" field is easy but then I don't see
"Internet Headers" as any one of the fields - I have looked through all
Fields in all the categories and just don't see it any ideas ?

Have it look in the "Internet Headers" instead of the From field. That will
probably work better.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

Thanks for the advice. Have tried this and have created a new Custom view
based on "Messages". I can get it to work if the @ is in the "From" field.
However for some names the @ is displayed in brackets as part of a longer
name eg xxxx [xxxxx@xxxxxx]. Looking at the Outlook properties this
appears to be the field "E-mail address" However, I can't find this field
when trying to add as a Condition on the Advanced tab. Any ideas

Thanks

That rule is going to be a client-side rule so it will only run when the
manager's PC is logged into Outlook.

I'd be tempted to do that with a custom view ("For all users") and
conditional formatting rather than with a rule, myself.

--
-Ben-
Ben M. Schorr, MVP
Roland Schorr & Tower
http://www.rolandschorr.com
http://www.officeforlawyers.com/outlook.html
Author: The Lawyer's Guide to Microsoft Outlook 2007:
http://tinyurl.com/ol4law-amazon

Using Outlook 2007 emails are being delivered from an MS exchange
server.

I am in a support role and have the following questions regarding
Rules.
On
a managers PC I have created a rule that assigns a Category to any
emails
with an "@" in the email address except those that are internal to our
company "@xxxxx.com". This is so external emails stand out before being
opened. This works fine for myself on my laptop but for an admin
looking
at a
managers mailfile the rule only seems to work periodically. Should the
rule
run from the perspective of an admin who has full delegate access to a
managers mailfile ?

 

[Brian Tillman [MVP-Outlook]]

I am however still having the problem - I can create a Custom View and
customise this by putting a filter on the Automatic formatting option
without
a problem. When I create a Condition and use the Field button on the
"Advanced " tab doing this for the "From" field is easy but then I don't see
"Internet Headers" as any one of the fields - I have looked through all
Fields in all the categories and just don't see it any ideas ?

He means to use the "with specific words in the message header" condition.