Rule not working

[Secret Squirrel]

I have a rule that moves all messages to a specific folder when they are
received through a certain account. I have multiple accounts in my profile.
One of my accounts is a Pop3 and the other is an exchange account. I have the
Pop3 as my default account. I want any messages that come through my exchange
account to be moved to a specific folder but it's not working. Before we
switched over to exchange we were using a Pop3 and the rule worked fine. Any
idea why it won't work now since we're using exchange?

 

[VanguardLH]

in

I have a rule that moves all messages to a specific folder when they are
received through a certain account. I have multiple accounts in my profile.
One of my accounts is a Pop3 and the other is an exchange account. I have the
Pop3 as my default account. I want any messages that come through my exchange
account to be moved to a specific folder but it's not working. Before we
switched over to exchange we were using a Pop3 and the rule worked fine. Any
idea why it won't work now since we're using exchange?

Does the rule work correctly when you run ONLY that rule? That is, when
you manually run that rule, and only that rule, does it work to move the
e-mail to the specified folder? If it works when ran manually then the
likely cause is that you have a prior rule that triggers and which has
the stop-clause in it. Because the prior rule fires, and because it
then stops processing of any further rules against that same message,
your subsequent rule never gets reached.

 

[Secret Squirrel]

It doesn't run manually either. There are no other rules in my profile. I
deleted the old rule when we switched over to exchange.

 

[Secret Squirrel]

The weird thing is when I test the rule sending an email from my pop3 account
to my exchange account it works but when I get emails from other people it
doesn't work. And they are sending it to the correct email address. Does that
makes sense that it will work for me but when I get emails from others it
won't?