rule and template

[Guest]

I have installed a rule to respond (using a template) to a particular email
address. The rule works, but only one time for each new session of Outlook.
With the second instance of the incomming email, the rule does not work. Any
ideas?

 

[Diane Poremsky [MVP]]

it works that way to prevent mail loops - some third party rules utilities
will send a reply to each message but it's not recommended.

 

[Guest]

If I remove the first email from the inbox along with the first rule; can I
create a second rule to handle another email front the same user? Will a
second and third rule work? Is there another way to accomplish my task
without causing a mail loop?

it works that way to prevent mail loops - some third party rules utilities
will send a reply to each message but it's not recommended.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I have installed a rule to respond (using a template) to a particular email
address. The rule works, but only one time for each new session of
Outlook.
With the second instance of the incomming email, the rule does not work.
Any
ideas?

 

[Diane Poremsky [MVP]]

No, there is not a way to do it and prevent a mail loop. Any time you reply
to every message, you are at risk for a mail loop.


--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

If I remove the first email from the inbox along with the first rule; can
I
create a second rule to handle another email front the same user? Will a
second and third rule work? Is there another way to accomplish my task
without causing a mail loop?

it works that way to prevent mail loops - some third party rules
utilities
will send a reply to each message but it's not recommended.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I have installed a rule to respond (using a template) to a particular
email
address. The rule works, but only one time for each new session of
Outlook.
With the second instance of the incomming email, the rule does not
work.
Any
ideas?