RSM cannot manage library Tape0

G

Guest

I have a Qualstar TLS 4222 tape library system. This was
working on a Windows 2K workstation SP4 for a few months
and over the weekend the tape unit had a tape break within
it. After getting the tape out the OS is now saying RSM
cannot manage Library Tape0 and Tape1. The event id is
17. The hardware is seen by windows but now says it does
not know how to manage it. Any ideas? MS says it is
probably a corrupted RSM database but having done all of
the steps to check for this and replace with a backed up
file has the same event now. Again, any help is always
appreciated! Thanks!
 

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