RPC service terminated unexpectedly

G

Gary Farmer

Hi list,
Can anyone help with the following error? It happens when they have been
online (dial up) for awhile. The system will disconnect the dial up
connection and report the following error:

"The system is shutting down. Please save all work in progress and log off.
Any unsaved changes will be lost. This shutdown is initiated by the NT
authority system."

Then another message:

"Message: Windows must now restart because the remote procedure call (RPC)
service terminated unexpectedly."

After this 2nd error message, the PC shuts down. This is happening on 2
different computers. Both have up to date Norton Antivirus software
installed & have been scanned virus-free.

Thanks for any help.

Gary
 
G

Guest

Your computer is now infected with the W32.Blaster.Worm or
one of its variants. This happened because you have not
been using an internet connection firewall and have
apparently neglected to install the critical updates
available at the Windows Update website.
-----------------------------------------------------------
-------
If your computer is constantly attempting to shutdown
or reboot, quickly go to:

Start > Run and type: CMD , and hit enter.
This opens the Command Prompt window.

Then type: shutdown -a , and hit enter.

This should halt the rebooting problem.
-----------------------------------------------------------
-------
Then immediately turn-on Windows XP's built-in Firewall:
http://www.microsoft.com/security/protect/
(To enable the built-in firewall, go to:
Control Panel, double-click Networking and Internet
Connections, then click Network Connections. Right-click
your connection, then
Click Properties, and on the Advanced tab, click the option
"Protect my computer and network..." Note: the built in
firewall only monitors incoming traffic not outgoing (ie
spyware, trojans, etc.. you may have on your system).)

What You Should Know About the Blaster Worm and Its
Variants
http://www.microsoft.com/security/incident/blast.asp

A tool is available to remove Blaster worm and Nachi worm
infections from computers
that are running Windows 2000 or Windows XP
http://support.microsoft.com/?kbid=833330

A security issue has been identified that could allow an
attacker to
remotely compromise a computer running Microsoft Windows
and
gain complete control over it. You can help protect your
computer
by installing this update from Microsoft.
http://www.microsoft.com/downloads/details.aspx?
FamilyId=2354406C-C5B6-44AC-9532-
3DE40F69C074&displaylang=en

Above courtesy of MVP Carey
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

***Install a good firewall. ZoneAlarm is a free one you
can install.
Install a good anti-virus program making sure you keep
it's definitions up to date! ***
- - - - - - - - - - - - -
Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

Protect Your PC
http://www.microsoft.com/security/protect/default.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm
..html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm
..removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32
..welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm
..removal.tool.html
 
B

Bruce Chambers

Greetings --

If you connected the PC to the Internet without having first
installed the KB824146 Hotfix, without having first installed an
antivirus application with current virus definition files, and before
enabling a firewall, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 

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