Routing recipients cannot open attachments

  • Thread starter Thread starter Karen Hansen
  • Start date Start date
K

Karen Hansen

Hi,

We have an intermittent problem when a document or a
spreadsheet is distributed using...

File/Send To/Routing Recipient

On many occasions the recipient cannot open the
attachment. Does anyone know what could cause this?
 
Can you save the file and open it correctly then? In the case of Excel
spreadsheets make sure in Excel the option under Tools-> Options-> General->
Ignore other applications is unchecked.

Hope this helps!
 
You must log in or register to reply here.

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Similar Threads

recipient cannot open my attachement 1
Hiding recipient addresses when sending to lot of recipients usingOutlook 2010 4
Some receipients cannot open Word attachments I sent via Outlook 3
Email Bounce Error 3
Why a recipient received email without attachment? 7
I route an Outlook message; they see a Word doc? 1
Send to Mail Recipient Utilizes Windows Mail 1
Attachments sent as .doc - recipient gets zip files 8

Back
Top