Router dropping packets and blocking Remote Desktop connection

  • Thread starter Thread starter go_to_bed_late
  • Start date Start date
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go_to_bed_late

I have an odd problem and I am hoping for some guidance or input.

I have an application which runs using Remote Desktop. This is on a
remote network. Until very recently the connection to the remote server
could be made and the application worked fine.

I have done the following

1. Connected direcctly to the modem - Remote Connection success

2. Connected to the server from a different network - Remote Connection
success

3. Tested Remoet Desktop on the remote server - Remote Connection
success

When I attempt to connect I get the usual message "Cannot
connect........"

It appears from the router firewall log that it is blocking connections

The router is a Linksys BEFSX41

Basically I am wondering if anyone has come across this problem? It is
clear to me that the router is the issue but I can't see why port 3389
is the only one that is all of a sudden being blocked. All other
services work fine and from what I can see no changes have been made to
the router. Any thoughts appreciated.

Thanks
 
It could be the MTU issue. these search results may help,

Black screen when rdp over vpn Troubleshooting: Since this is DSL line, we suspect this is MTU issue. ... Resolution: Use the ping to test and lower MTU. Finally, We reduce MTU from 1500 ...
www.howtonetworking.com/casestudy/mtu1.htm

connection to remote computer was broken caused by network error To change the MTU Settings, select the the following ... How to modify the MTU ... I would check the MTU first. Or check this link: vpn drop connection . ...
www.chicagotech.net/Q&A/vpn54.htm


Can't access RDC over VPN I would check the MTU first. Or check this link: vpn drop connection ... This step-by-step article describes how to modify the default MTU size settings ...
www.chicagotech.net/Q&A/vpn47.htm




Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I have an odd problem and I am hoping for some guidance or input.

I have an application which runs using Remote Desktop. This is on a
remote network. Until very recently the connection to the remote server
could be made and the application worked fine.

I have done the following

1. Connected direcctly to the modem - Remote Connection success

2. Connected to the server from a different network - Remote Connection
success

3. Tested Remoet Desktop on the remote server - Remote Connection
success

When I attempt to connect I get the usual message "Cannot
connect........"

It appears from the router firewall log that it is blocking connections

The router is a Linksys BEFSX41

Basically I am wondering if anyone has come across this problem? It is
clear to me that the router is the issue but I can't see why port 3389
is the only one that is all of a sudden being blocked. All other
services work fine and from what I can see no changes have been made to
the router. Any thoughts appreciated.

Thanks
 
Yes MTU was the problem.

Thanks for your help.
It could be the MTU issue. these search results may help,

Black screen when rdp over vpn Troubleshooting: Since this is DSL line, we suspect this is MTU issue. ... Resolution: Use the ping to test and lower MTU. Finally, We reduce MTU from 1500 ...
www.howtonetworking.com/casestudy/mtu1.htm

connection to remote computer was broken caused by network error To change the MTU Settings, select the the following ... How to modify the MTU ... I would check the MTU first. Or check this link: vpn drop connection . ...
www.chicagotech.net/Q&A/vpn54.htm


Can't access RDC over VPN I would check the MTU first. Or check this link: vpn drop connection ... This step-by-step article describes how to modify the default MTU size settings ...
www.chicagotech.net/Q&A/vpn47.htm




Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I have an odd problem and I am hoping for some guidance or input.

I have an application which runs using Remote Desktop. This is on a
remote network. Until very recently the connection to the remote server
could be made and the application worked fine.

I have done the following

1. Connected direcctly to the modem - Remote Connection success

2. Connected to the server from a different network - Remote Connection
success

3. Tested Remoet Desktop on the remote server - Remote Connection
success

When I attempt to connect I get the usual message "Cannot
connect........"

It appears from the router firewall log that it is blocking connections

The router is a Linksys BEFSX41

Basically I am wondering if anyone has come across this problem? It is
clear to me that the router is the issue but I can't see why port 3389
is the only one that is all of a sudden being blocked. All other
services work fine and from what I can see no changes have been made to
the router. Any thoughts appreciated.

Thanks

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<DIV>It could be the MTU issue. these search results may help,</DIV>
<DIV>&nbsp;</DIV>
<DIV><A class=l href="http://www.howtonetworking.com/casestudy/mtu1.htm"><FONT
color=#663399>Black screen when rdp over vpn</FONT></A>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j>
<DIV><FONT size=-1>Troubleshooting: Since this is DSL line, we suspect
this is <B>MTU</B> issue. <B>...</B> Resolution: Use the ping to test and
lower <B>MTU</B>. Finally, We reduce <B>MTU</B> from 1500
<B>...</B><BR><FONT color=#008000><A
href="http://www.howtonetworking.com/casestudy/mtu1.htm">www.howtonetworking.com/casestudy/<B>mtu</B>1.htm</A></FONT></FONT></DIV>
<DIV><FONT color=#008000 size=2></FONT>&nbsp;</DIV>
<DIV>
<P class=g><A class=l
href="http://www.chicagotech.net/Q&amp;A/vpn54.htm"><FONT
color=#663399>connection to remote computer was broken caused by network
error</FONT></A>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j><FONT size=-1>To change the <B>MTU</B> Settings, select
the the following ... How to modify the <B>MTU</B> <B>...</B> I
would check the <B>MTU</B> first. Or check this link: vpn drop
connection . <B>...</B><BR><FONT color=#008000><A
href="http://www.chicagotech.net/Q&amp;A/vpn54.htm">www.chicagotech.net/Q&amp;A/vpn54.htm</A>
</FONT></FONT></TD></TR></TBODY></TABLE>
<P class=g><A class=l
href="http://www.chicagotech.net/Q&amp;A/vpn47.htm"><FONT
color=#663399>Can't access RDC over VPN</FONT></A>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j><FONT size=-1>I would check the <B>MTU</B> first. Or
check this link: vpn drop connection <B>...</B> This step-by-step
article describes how to modify the default <B>MTU</B> size settings
<B>...</B><BR><FONT color=#008000><A
href="http://www.chicagotech.net/Q&amp;A/vpn47.htm">www.chicagotech.net/Q&amp;A/vpn47.htm</A>
&nbsp;
</FONT></FONT></TD></TR></TBODY></TABLE></P></DIV></TD></TR></TBODY></TABLE></DIV>
<DIV><BR>Bob Lin, MS-MVP, MCSE &amp; CNE<BR>Networking, Internet, Routing, VPN
Troubleshooting on <A
href="http://www.ChicagoTech.net">http://www.ChicagoTech.net</A> <BR>How to
Setup Windows, Network, VPN &amp; Remote Access on <A
href="http://www.HowToNetworking.com">http://www.HowToNetworking.com</A> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"go_to_bed_late" &lt;<A
href="mailto:[email protected]">[email protected]</A>&gt; wrote in
message <A
href="have an odd problem and I am hoping for some guidance or input.<BR><BR>I have
an application which runs using Remote Desktop. This is on a<BR>remote
network. Until very recently the connection to the remote server<BR>could be
made and the application worked fine.<BR><BR>I have done the
following<BR><BR>1. Connected direcctly to the modem - Remote Connection
success<BR><BR>2. Connected to the server from a different network - Remote
Connection<BR>success<BR><BR>3. Tested Remoet Desktop on the remote server -
Remote Connection<BR>success<BR><BR>When I attempt to connect I get the usual
message "Cannot<BR>connect........"<BR><BR>It appears from the router firewall
log that it is blocking connections<BR><BR>The router is a Linksys
BEFSX41<BR><BR>Basically I am wondering if anyone has come across this
problem? It is<BR>clear to me that the router is the issue but I can't see why
port 3389<BR>is the only one that is all of a sudden being blocked. All
other<BR>services work fine and from what I can see no changes have been made
to<BR>the router. Any thoughts
appreciated.<BR><BR>Thanks<BR></BLOCKQUOTE></BODY></HTML>

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