Rogue file?

  • Thread starter Thread starter Mick M
  • Start date Start date
M

Mick M

My wife recently bought a laptop and is having trouble using hotmail. When
she clicks on 'new' to compose an e-mail then 'to' the automatic loading of
the addressee doesn't seem to link with her Contacts file. Instead there is a
file - genuine enough in that it has a list of her contacts - but seems to be
in the machine as well as the true Contacts file.

This other file needs to be removed but I cannot find any means of deleting
it - the l names in it don't seem to have a way to be deleted individually
and I simply cannot trace the file anywhere to allow me to delete it as a
whole. I have tried the things I know about - 'Search' and looking in all the
places I think it might be. The only identification I can trace is the web
address when it is on screen. This is

http://by128w.bay128.mail.live.com/mail/EditMessageLight.aspx?n=1142212085.

Can anyone help us with this problem? I could solve it by using the recovery
disc and starting all over again but only want to do this if there is no
alternative.

All and any advice would be appreciated.

Thank you.

Mick
 
Mick M said:
My wife recently bought a laptop and is having trouble using hotmail. When
she clicks on 'new' to compose an e-mail then 'to' the automatic loading
of
the addressee doesn't seem to link with her Contacts file. Instead there
is a
file - genuine enough in that it has a list of her contacts - but seems to
be
in the machine as well as the true Contacts file.

This other file needs to be removed but I cannot find any means of
deleting
it - the l names in it don't seem to have a way to be deleted individually
and I simply cannot trace the file anywhere to allow me to delete it as a
whole. I have tried the things I know about - 'Search' and looking in all
the
places I think it might be. The only identification I can trace is the web
address when it is on screen. This is

http://by128w.bay128.mail.live.com/mail/EditMessageLight.aspx?n=1142212085.

Can anyone help us with this problem? I could solve it by using the
recovery
disc and starting all over again but only want to do this if there is no
alternative.

All and any advice would be appreciated.

Thank you.

Mick

If I remember correctly, Hotmail stores a copy of the contacts file
on the Hotmail server - in other words, not on your machine.
It's likely to be a copy of the contacts file you were trying to use
some time in the past, not the one you are trying to use now
 
Hello Robert,

Appreciate the comment. What you say is fitting in with the way my thinking
is on the matter. Grateful for the help.
I am now going to re-post elsewhere as advised.

Mick.
 

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