Right click context menu hangs up - XP Pro

[Rob]

My right click context menu does not work when I try to use it on a drive
letter. When I am in the explorer mode my right click menu operates as it
should. That is until I try right clicking on any of my drive letters C:\,
D:\, E:\ and so on. Instead of operating properly at those times, the hour
glass appears and remains until I kill it via the task manager. The right
click menu displays the very same behavior when I try using it in the "My
Computer" mode. Everything functions as it should until I try it on a drive
letter. I have not made changes of any kind that I can relate to this
behavior. I've researched help files, NGs, etc. and have not found the
answer. My OS is Windows XP Pro. Can someone please help?

Many thanks in advance, Rob

 

[Thorsten Matzner]

My right click context menu does not work when I try to use it on a drive
letter.

Check your startup settings to find out if an application running in
the background is causing this. Applications that start with Windows
can be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).