ridiculoulsy long file opening

[BorisS]

I have recently started having issues where opening a file from a program
(Outlook, explorer) takes literally about 5 minutes to complete. If I go
from within the operating program (XL, Word), it is instantaneous. But from
outside, it takes forever.

Any ideas?

 

[Bill in Co.]

I think you are confused in your use of terminology... all of those
programs are "inside the operating system", such operating system
being Windows XP (presumably).

What are you having problems opening?

OK. THIS one I can understand why you are having a hard time
understanding, so there may be hope.

 

[Gerry]

PD43

Boris has me confused as well <G>.

Boris

If Explorer means Windows Explorer then Windows Explorer will load Excel
or Word to open the file. It makes no sense for Explorer to mean
Internet Explorer but you need to say more clearly what you mean..
Outlook could mean Outlook or Outlook Express but you do not say whether
you are opening attachments or carrying out some other task. I would
have thought opening a file from within Excel or Word should be quicker
bacause the task of opening Excel / Word will already have been
completed. Nevertheless the time diferential should not be 5 minutes.

You might consider whether anti-virus scanning of files impacts
differently. Another possiblility is whether you are encountering a
right click problem.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[BorisS]

All, thanks for educating the uneducated. I am sometimes curt with my
terminology, not remembering that what I see is something I should describe
better.

Problem is with Outlook (not express) and windows explorer, not internet
explorer. Here are the two scenarios:

A
Open Xl, or open Word. Then go to Open dialogue, find file, open. File
opens instantly.

B
Double click attachment in Outlook, or Windows Explorer, and whether or not
Excel or Word are running (meaning it has nothing to do with startup time of
either), a file will take about 3-5 minutes to load into the program.

In other words, an 'external' opening of an xls or doc file will take
horribly long, whereas opening from within either program takes no time, as
it should.

No virus software installed, so that cannot be it. And I have not recently
changed anything in Windows firewall settings (it is on), so that would not
be the trigger event.

Any ideas to try are welcome and appreciated.

 

[HeyBub]

All, thanks for educating the uneducated. I am sometimes curt with my
terminology, not remembering that what I see is something I should
describe better.

Problem is with Outlook (not express) and windows explorer, not
internet explorer. Here are the two scenarios:

A
Open Xl, or open Word. Then go to Open dialogue, find file, open.
File opens instantly.

B
Double click attachment in Outlook, or Windows Explorer, and whether
or not Excel or Word are running (meaning it has nothing to do with
startup time of either), a file will take about 3-5 minutes to load
into the program.

In other words, an 'external' opening of an xls or doc file will take
horribly long, whereas opening from within either program takes no
time, as it should.

No virus software installed, so that cannot be it. And I have not
recently changed anything in Windows firewall settings (it is on), so
that would not be the trigger event.

Any ideas to try are welcome and appreciated.

Because you have no virus software, it may very well be a virus that's
sending a copy of the selected document to the mother ship (or trying to do
so). Have you checked your credit rating lately?

Download and watch the "Process Monitor" (or "FileMon") window to see
what's going on.

 

[Gerry]

Boris

What version of Microsoft Office do have?

I am still unsure how you open an attachment from Windows Explorer. You
can double click an Excel or Word file and the file opens. In practice
that is how I work on my Excel and Word files. I rarely open Excel or
Word first as it takes longer to get the job started.

How large are your typical files? You are saying that both Excel and
Word are affected. To the same extent or to varying degrees.

Do you use macros? Do your Excel files have lots of links to other Excel
files beyond the worksheets in the same file?


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Nicolas]

Hi Guys,

I'm like Boris and several oher people around me (like my brother in law).

Under windows xp, from file explorer for each excel or a word document (.xls
or xlsx or .doc or .docx) you open by double clicking on, it take a
ridiculous long time to open the document.

Same things happens from outlook when opening an excel or a word document
attachement from a mail.

The document opening is so long that word or excel have time to open
(without any opened document), and the you even have time to open the the
document by the open comand + browse to the document, etc...

What is this coming from? I cannot imagine Microsoft is not aware of such an
issue, and is not proposing anything against it.
Seems this happens from both office 2003 or 2007 (I'm running off2007)


For you information, I'm a computer scientist engineer, with 12 years
professional experience, so what is discribed here is not just a mis-use of
MS-Office or windows, but a real issue which started to happen few weeks ago.

Many thanks in advance for any serious help you could think of.
I would be so gratefull get rid of this problem....

 

[Uncle Marvo]

Hi Guys,

I'm like Boris and several oher people around me (like my brother in law).

Under windows xp, from file explorer for each excel or a word document
(.xls
or xlsx or .doc or .docx) you open by double clicking on, it take a
ridiculous long time to open the document.

Same things happens from outlook when opening an excel or a word document
attachement from a mail.

The document opening is so long that word or excel have time to open
(without any opened document), and the you even have time to open the the
document by the open comand + browse to the document, etc...

What is this coming from? I cannot imagine Microsoft is not aware of such
an
issue, and is not proposing anything against it.
Seems this happens from both office 2003 or 2007 (I'm running off2007)


For you information, I'm a computer scientist engineer, with 12 years
professional experience, so what is discribed here is not just a mis-use
of
MS-Office or windows, but a real issue which started to happen few weeks
ago.

Many thanks in advance for any serious help you could think of.
I would be so gratefull get rid of this problem....

I've seen a couple of reasons for this - one is that the printer that is
"attached" to that document is not available, on a network, the other is
that there is a link to something it can't find. Is it either of those? Does
Excel open quickly on its own, without directly opening a file?

 

[Nicolas]

Hi "Uncle Marvo",

Thanks for your answer:

I've seen a couple of reasons for this - one is that the printer that is
"attached" to that document is not available, on a network, the other is
that there is a link to something it can't find. Is it either of those? Does
Excel open quickly on its own, without directly opening a file?

I would tend to agree with you one point: The long opening time looks like
the duration of a network timeout. That said this applies to any document
from word / excel. So I would tend to exclude behavior linked to the document
content, but more something related to office or environment configuration...

I just did the following test:

Right clicked on Windows file explorer -> New -> Excel document

Then just click on this new empty document: Opening time like around a
minute, but excel is opened after 2 seconds without any document window
inside.

And from this intermediate state, if I do file => open => select manually
the document, the document openes in a second. And later, the initial
document open command tries to complete and warns that a document with the
same name is already opened...

So what I'm looking for if where I could chase for wrong links or netword
references in office / Word / Excel setup, or within default template
documents, etc...

I already tried to perform office diagnostic and repair without any success...

Thanks for any help there.
Unless this is a side effect from other applications setup, or a virus, but
then I don't know how to proceed.
(I have a Norton Antivirus corporate edition running on my PC)

 

[Uncle Marvo]

I'd start looking at the registry entries for Office with a search on"\\".
Templates sounds like the favourite place to start.

If you right-click on a document anywhere (whether or not it is an Office
one) does that context menu come up slowly too?

I'm racking my brains for where I found the problem last time

 

[Gerry]

Nicolas

How much RAM? Using Norton on system needs mucho RAM.

If you are right clicking you can get Context menu problems:
http://windowsxp.mvps.org/slowrightclick.htm

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[Nicolas]

: > How much RAM? Using Norton on system needs mucho RAM.

I have a brand new PC Compaq 6510b - 2 Gb memory under for XP.
(Never less than 700mb physiscal memory available while everything loaded,
so memory is not the issue).

I will look in registry the network path around templates as suggested by
Marvo.

thanks for your help guys.
Nicolas.Almost-desperate.com

 

[Bob I]

You may want to look over in the Office group, that problem comes up
there. You may want to view the solutions for slow files.