It *appears* your only problem after installing updates is with
WordPerfect Office SP4. Have you considered backing up your data and
then uninstalling/reinstalling WordPerfect Office SP4 (IOW address the
bad news, don't kill the messenger).
Your anti-virus application should be disabled and all other running
processes closed before going to Windows Update and when
downloading/installing from any MS page. Was this the enironment in
which you installed everything?
WinXP-SP1 is indeed a *huge* download (also available on CD:
http://www.microsoft.com/WindowsXP/pro/downloads/servicepacks/sp1/ordercd.asp).
Assuming you downloaded it and other updates via Windows Update,
you should be well aware
that it must be installed separately and prior to
installing any other recommended updates.
1. Are my updates tangled?
Not knowing any of the above, it's hard to say, Bob. I suppose you
could Uninstall any remaining updates listed in Add/Remove Programs,
reboot, and then re-visit Windows Update. Windows Update.log and
iuhist.xml will list
any problems encountered when installing updates.
2. Can you suggest how to get my WPO Addressbook export working...
Nope...unless the address book might be Read Only.
3. When I did the system restore it told me that it had renamed 7
.dll
files - adding (2) or (3) to them. Should I do anything about these
files?
No. By using System Restore you were, in essence, reverting to earlier
versions of the DLLs which the updates had, er..., updated with newer
versions.
Windows Update newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE)
AH-VSOP
Bob S wrote:
Setup:
OS: I have recently installed XP Pro on both my desktop and my
laptop. The package I bought to install on my laptop had SP1
included. The
other did not.
OS Updates: After installing XP Pro with SP1 on the laptop (a week
ago)
I have been installing the OS updates as they have come in.
After installing XP Pro (without SP1) on my desktop ( a while back) I
opted to start installing each of the updates. After a while I saw
that while the laptop did have SP1 included on the original install,
the
desktop did not. So I went to the MS/XP update site and it indicated
that I needed SP1, but that it would only be about 2 MB download.
However, it took a long time and seemed to be downloading a lot more
than 2MB. I wondered at that point whether I had gotten my updates
out
of order. More under problems.
Apps: The apps and files on my laptop HD are almost identicle to
those
on my desktop HD, so that I can be effective while "on the road".
One of the main apps I use is WordPerfect Office 2000 (SP4).
Initially
after install of XP on both the desktop and the laptop, everthing
(including WPO software) worked fine on both my desktop and laptop.
It
all still works fine on my laptop, but not my desktop.
Problems: After I had installed quite a few of the updates on the
desktop I noticed that when I tried to export a WPO 2k addressbook to
.csv file for importing into Outlook, I got the error message "export
failed". This did not happen on the laptop. Then after installing
the following updates WPO had a lot of problems.
Q810565, Q814033, Q817287, Update v.4
At that point I did a system restore to a restore point before these 3
updates and tried WPO again. It worked fine except for the earlier
address-book export problem.
Then I posted my question and that is where I am at this time.
Questions:
1. Are my updates tangled?
2. Can you suggest how to get my WPO Addressbook export working
without
the "export failed" message?
3. When I did the system restore it told me that it had renamed 7
.dll
files - adding (2) or (3) to them. Should I do anything about these
files?
PA Bear wrote:
Whoa, cowboy! Back up a bit: What problems are you having that you
think uninstalling an update or System Restore might solve?