Restoring outlook profile

  • Thread starter Rajiv K Khandelwal
  • Start date
R

Rajiv K Khandelwal

I had to recreate my profile for SBS and hence I reconnected my Outlook pst
file to the new user account. Am using Outlook 2007. In this process, I have
lost all my account settings which were recreated. However, the rules are
not working. Can someone guide as to what am I doing wrong.

The process that I followed was:
Started Outlook -> then closed it -> then deleted the pst file from the
document and settings, user account -> then on starting Outlook, it prompted
for the location of the pst file which was duly selected from its location
in d drive.

Thanking you in advance,

Rajiv K Khandelwal
 
R

Russ Valentine [MVP-Outlook]

Clarify your post, please. If you're using SBS, are you using Exchange?
You would never migrate Outlook data this way. You can only disconnect an
Outlook profile from a PST file from within Outlook. Only after you do that,
can you move the file and reconnect to it.
You have a corrupt profile. Create a new one.
 
R

Rajiv K Khandelwal

Russ,

Thanks for your advice. I am not using the Exchange.

The PST file is stored separately on the D drive of my computer. Kindly
provide me with the link to know how to recreate the Outlook profile and use
the same PST file.

Now while sending mails I am getting the following message:
Your message did not reach some or all of the intended recipients.



Subject: Winzip

Sent: 04/10/2008 7:25 PM



The following recipient(s) cannot be reached:



Rahul Khandelwal on 04/10/2008 7:25 PM

550 relay not permitted


Thanking you,

Rajiv K. Khandelwal

Russ Valentine said:
Clarify your post, please. If you're using SBS, are you using Exchange?
You would never migrate Outlook data this way. You can only disconnect an
Outlook profile from a PST file from within Outlook. Only after you do
that, can you move the file and reconnect to it.
You have a corrupt profile. Create a new one.
--
Russ Valentine
[MVP-Outlook]
Rajiv K Khandelwal said:
I had to recreate my profile for SBS and hence I reconnected my Outlook
pst file to the new user account. Am using Outlook 2007. In this process,
I have lost all my account settings which were recreated. However, the
rules are not working. Can someone guide as to what am I doing wrong.

The process that I followed was:
Started Outlook -> then closed it -> then deleted the pst file from the
document and settings, user account -> then on starting Outlook, it
prompted for the location of the pst file which was duly selected from
its location in d drive.

Thanking you in advance,

Rajiv K Khandelwal
 
H

Hal Hostetler [MVP-P/I]

Create a new Outlook profile, setup the account details, then open the .PST
file on the D:\ drive using 'File|Open|Outlook Data File'.

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Reconnect your old Outlook data file

The error message you're getting is a relaying error that usually is caused
by attempting to use an SMTP server that isn't owned by the ISP you're
connected to. This is an account details issue and has nothing to do with
the old .PST file.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Rajiv K Khandelwal said:
Russ,

Thanks for your advice. I am not using the Exchange.

The PST file is stored separately on the D drive of my computer. Kindly
provide me with the link to know how to recreate the Outlook profile and
use the same PST file.

Now while sending mails I am getting the following message:
Your message did not reach some or all of the intended recipients.



Subject: Winzip

Sent: 04/10/2008 7:25 PM



The following recipient(s) cannot be reached:



Rahul Khandelwal on 04/10/2008 7:25 PM

550 relay not permitted


Thanking you,

Rajiv K. Khandelwal

Russ Valentine said:
Clarify your post, please. If you're using SBS, are you using Exchange?
You would never migrate Outlook data this way. You can only disconnect an
Outlook profile from a PST file from within Outlook. Only after you do
that, can you move the file and reconnect to it.
You have a corrupt profile. Create a new one.
--
Russ Valentine
[MVP-Outlook]
Rajiv K Khandelwal said:
I had to recreate my profile for SBS and hence I reconnected my Outlook
pst file to the new user account. Am using Outlook 2007. In this process,
I have lost all my account settings which were recreated. However, the
rules are not working. Can someone guide as to what am I doing wrong.

The process that I followed was:
Started Outlook -> then closed it -> then deleted the pst file from the
document and settings, user account -> then on starting Outlook, it
prompted for the location of the pst file which was duly selected from
its location in d drive.

Thanking you in advance,

Rajiv K Khandelwal
 
R

Rajiv K Khandelwal

Thanks Hal for the advice.

I deleted the PST file from the document and settings folder and on starting
Outlook 2007, I pointed it to the location of my stored PST file.

I would like to know whether the account settings are not copied?

Rajiv K. Khandelwal
____

Hal Hostetler said:
Create a new Outlook profile, setup the account details, then open the
.PST file on the D:\ drive using 'File|Open|Outlook Data File'.

http://support.microsoft.com/kb/829918/en-us
How to create a new e-mail profile in Outlook 2007 and in Outlook 2003
http://office.microsoft.com/en-us/assistance/HA010771141033.aspx
Reconnect your old Outlook data file

The error message you're getting is a relaying error that usually is
caused by attempting to use an SMTP server that isn't owned by the ISP
you're connected to. This is an account details issue and has nothing to
do with the old .PST file.

Hal
--
Hal Hostetler, CPBE -- (e-mail address removed)
Senior Engineer/MIS -- MS MVP-Print/Imaging -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

Rajiv K Khandelwal said:
Russ,

Thanks for your advice. I am not using the Exchange.

The PST file is stored separately on the D drive of my computer. Kindly
provide me with the link to know how to recreate the Outlook profile and
use the same PST file.

Now while sending mails I am getting the following message:
Your message did not reach some or all of the intended recipients.



Subject: Winzip

Sent: 04/10/2008 7:25 PM



The following recipient(s) cannot be reached:



Rahul Khandelwal on 04/10/2008 7:25 PM

550 relay not permitted


Thanking you,

Rajiv K. Khandelwal

Russ Valentine said:
Clarify your post, please. If you're using SBS, are you using Exchange?
You would never migrate Outlook data this way. You can only disconnect
an Outlook profile from a PST file from within Outlook. Only after you
do that, can you move the file and reconnect to it.
You have a corrupt profile. Create a new one.
--
Russ Valentine
[MVP-Outlook]
I had to recreate my profile for SBS and hence I reconnected my Outlook
pst file to the new user account. Am using Outlook 2007. In this
process, I have lost all my account settings which were recreated.
However, the rules are not working. Can someone guide as to what am I
doing wrong.

The process that I followed was:
Started Outlook -> then closed it -> then deleted the pst file from the
document and settings, user account -> then on starting Outlook, it
prompted for the location of the pst file which was duly selected from
its location in d drive.

Thanking you in advance,

Rajiv K Khandelwal
 
B

Brian Tillman [MVP - Outlook]

I deleted the PST file from the document and settings folder and on
starting Outlook 2007, I pointed it to the location of my stored PST file.

I would like to know whether the account settings are not copied?

Account settings aren't kept in the PST. They're in the registry. Thus,
there's no good way to copy them.
 
R

Rajiv K Khandelwal

Thanks Brian for the information.

I have noted that all my outgoing mails are saving two copies in the sent
folder. Have checked all the rules and also by deleting the rules but am not
able to sort this problem out. Can you guide please?

Rajiv K. Khandelwal
 
B

Brian Tillman [MVP - Outlook]

I have noted that all my outgoing mails are saving two copies in the sent
folder. Have checked all the rules and also by deleting the rules but am
not able to sort this problem out. Can you guide please?

I can't think of a specific reason why you'd see that, apart from a rule.
Have you tried creating a new mail profile?
 
B

Brian Tillman [MVP - Outlook]

Yes, Brian I had created a new profile.

In Control Panel's Mail applet with Show Profiles>Add, correct? I want to
make sure because after Hal advised you to create a new profile, you replied
saying you simply deleted a PST from a profile and reconnected that profile
with a previous PST, but you didn't acknowledge that you created a new
profile.

If you start Outlook in safe mode, does it make a difference?
 
R

Rajiv K Khandelwal

Brian,

In the safe mode too I am getting two entries for every sent message. I have
created a new profile and deleted all rules but still not able to resolve
this issue.

Rajiv K. Khandelwal
 
B

Brian Tillman [MVP - Outlook]

In the safe mode too I am getting two entries for every sent message. I
have created a new profile and deleted all rules but still not able to
resolve this issue.

How many accounts do you have? Do you have more than one send/receive group
configured?
 
R

Rajiv K Khandelwal

I have four accounts but only one send/receive group.

Thanks for your response.

Rajiv K. Khandelwal
 
R

Rajiv K Khandelwal

The accounts are:
(e-mail address removed) (POP)
(e-mail address removed) (IMAP)
(e-mail address removed)
(e-mail address removed)

These very accounts were existing even earlier before I changed my profile.

Thanks for your patience to guide, Brian.

Rajiv K. Khandelwal
 
B

Brian Tillman [MVP - Outlook]

The accounts are:
(e-mail address removed) (POP)
(e-mail address removed) (IMAP)
(e-mail address removed)
(e-mail address removed)

Never include real mail addresses in newsgroup postings, unless you feel
confident you can handle the increased junk mail and virus attacks that will
result because your addresses have been harvested.

For which of these accounts are you having the problems. Clearly the first
two accounts point to the same server, just by different methods, and I can
understand why you might have message duplication. I'm unsure why you would
be accessing the vardaan mailbox with two separate accounts.

Let's back up some. In your first message, you said rules weren't working.
In your second post, you said you were getting "550 relay not permitted".
In your third post you said you were getting duplicates of outgoing
messages. Have any of these problems changed?

Now, at least for the first three account you listed, you'll have separate
folder sets due to the type of the accounts (IMAP and hotmail accounts get
their own folder sets distinct from the POP account's folders). If your
fourth account is also an IMAP account, it, too, will have its own folder
set. Otherwise, it will share folders with your first account, since all
POP accounts share the same folder set. In which set of folders do you see
the problems and for which account(s)?. So far, you haven't been very
precise in describing the symptoms.
 
R

Rajiv K Khandelwal

Dear Brian,

Thank you for your detailed response. I am using only my Vardaan POP mail
account to send mails and getting duplicate mails in that account. The Gmail
account is configured as IMAP. The other issues that I had raised earlier
are resolved except for duplicate mails in the Sent Folder.

I was not wanting to give the account but then I realized that the e-mail
account is already mentioned in my posts.

Rajiv K. Khandelwal
 
R

Rajiv K Khandelwal

Brian,

I have been able to resolve the issue. I just deleted all the rules,
re-created them and the problem has been solved. It was probably some wrong
entry in the rules which I was not able to solve. All is well that ends
well.

Thanks for your guidance.

Rajiv K. Khandelwal
 

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