J
Judy
Hello,
I recently upgraded my operating system from Windows XP
Home to Windows XP Pro on my Toshiba 5200 laptop. After
upgrading, I tried to install XP SP1 but as soon as I
restart after the installation, I lose operation of both
my wireless mouse and my cPad (touchpad).
I have installed an updated driver for the cPad, and that
still hasn't fixed the problem. I tried installing the
Network install SP1 that I could download to my computer
instead of just installing it from Windows Update. That
had the same result. When I uninstall SP1 everything
works normally again.
It may be possible that I had WinXP Home with SP1
installed, when I installed WinXP Pro. I know now that
this is not a supported way to upgrade, according to the
Microsoft website.
Is it possible to restore my system back to Windows XP
Home? Then I could remove SP1 and then reinstall XP Pro
again. Would this work? How would I do this? Do you
think that it would fix my problem?
Thanks,
Judy
I recently upgraded my operating system from Windows XP
Home to Windows XP Pro on my Toshiba 5200 laptop. After
upgrading, I tried to install XP SP1 but as soon as I
restart after the installation, I lose operation of both
my wireless mouse and my cPad (touchpad).
I have installed an updated driver for the cPad, and that
still hasn't fixed the problem. I tried installing the
Network install SP1 that I could download to my computer
instead of just installing it from Windows Update. That
had the same result. When I uninstall SP1 everything
works normally again.
It may be possible that I had WinXP Home with SP1
installed, when I installed WinXP Pro. I know now that
this is not a supported way to upgrade, according to the
Microsoft website.
Is it possible to restore my system back to Windows XP
Home? Then I could remove SP1 and then reinstall XP Pro
again. Would this work? How would I do this? Do you
think that it would fix my problem?
Thanks,
Judy