Restore points have disappeared

[Denise]

Hi,

I recently began having problems with my computer running slow, I received
some good advice from the newgroups and applied the instructions that were
given.
The computer performance improved a little and things seemed to be much or
less back to normal, except for the slowness.
Today I seemed unable to open web pages, even though I was clearly connected
to the internet.
I thought I'd try a system restore, but on opening it up, I was told no
restore points had been made, even though this was not the case, I had
restore points upto 6 months back, but somehow they have now disappeared.
I made a manual restore point to today, restarted and now that restore point
has also disappeared.
Can anyone shed any light on how I now go about restoring to an earlier time
before these problems occurred.
Any help appreciated.
Best regards
Denise

 

[Mark L. Ferguson]

Here are some troubleshooting steps to take when System Restore fails to
restore: http://bertk.mvps.org/html/srfail.html

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Mark L. Ferguson
..

 

[Ramone]

Might be a solution here.

http://bertk.mvps.org/html/missingrps.html

http://bertk.mvps.org/html/missingrpv.html

Ramone

 

[Rick Rogers]

Mark, could you drop me a line at (e-mail address removed)?

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Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com