restart problem

[oldbiker]

We are sometimes told "please reboot your computer" If I do this by closing
down and then switching on again (a cold boot) all is fine, BUT if I do this
by clicking restart (a hot boot), the computer shuts down tries to switch on
again and after being given the option to go into bios the screen goes black
and the message "error loading operating system" appears.
If I now cut the power and switch on again it boots up fine.
What is going on?

 

[nass]

We are sometimes told "please reboot your computer" If I do this by closing
down and then switching on again (a cold boot) all is fine, BUT if I do this
by clicking restart (a hot boot), the computer shuts down tries to switch on
again and after being given the option to go into bios the screen goes black
and the message "error loading operating system" appears.
If I now cut the power and switch on again it boots up fine.
What is going on?

Run disk cleanup and defrag in safe mode then try the user clean up hive
from here:
Download details: User Profile Hive Cleanup Service
http://www.microsoft.com/downloads/...6d-8912-4e18-b570-42470e2f3582&displaylang=en

Does this happen after installing updates/new software?
HTH,
nass

 

[oldbiker]

thanks but that didn't help.
This happens any time I do a restart, not just after installing a new program.
If I shut down and then switch on again the computer is fine.
It seems to me that when doing a restart, somehow the address at which the
system looks for the operating system has been corrrupted.
When booting from cold, the address in the boot.ini file is correct and the
computer boots up OK.
Now , if I could just find the instruction used in a restart, I could fix
this problem.

 

[nass]

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH,
nass