Reset Outlook list of emails already downloaded

[Tony Benham]

Hi,
I have a problem here with a guy who uses outlook to read his messages from
our email server. He normally leaves a copy on the server for few days, and
doens't auto delete after reading them.
He has somehow got Outlook 2003 into a mode where it thinks that it has
already copied the emails from the server and it won't copy some messages
from the server. Is it possible to force Outlook to reload all messages on
the server even if it believes it has already downloaded those emails before
?
Regards
Tony

 

[Brian Tillman]

I have a problem here with a guy who uses outlook to read his
messages from our email server. He normally leaves a copy on the
server for few days, and doens't auto delete after reading them.
He has somehow got Outlook 2003 into a mode where it thinks that it
has already copied the emails from the server and it won't copy some
messages from the server. Is it possible to force Outlook to reload
all messages on the server even if it believes it has already
downloaded those emails before ?

No, but there is a way to make Outlook believe it hasn't ever downloaded the
messages before: create a new mail profile.