Reply feature not working

[Guest]

When I return an email using the Reply button the recipient does not get the
reply. I have tried Requesting Notification but I don't get notified of
delivery. I am running XP and using Outlook 2003 which is part of MS Office
2003 Teacher/Student Edition.

Thanks in Advance
Rob in Reno

 

[Noreply]

Sounds like your email cache is messed up. Delete the file C:\Documents and
Settings\"your account"\Application Data\Microsoft\Outlook\Outlook.NK2 and
then try it.

 

[Brian Tillman]

Sounds like your email cache is messed up. Delete the file
C:\Documents and Settings\"your account"\Application
Data\Microsoft\Outlook\Outlook.NK2 and then try it.

What?! That has nothing to do with it.

 

[Brian Tillman]

When I return an email using the Reply button the recipient does not
get the reply. I have tried Requesting Notification but I don't get
notified of delivery. I am running XP and using Outlook 2003 which is
part of MS Office 2003 Teacher/Student Edition.

Does the message leave the Outbox and get placed in the Sent Items folder?

 

[Guest]

Does the message leave the Outbox and get placed in the Sent Items folder?

 

[Guest]

Does the message leave the Outbox and get placed in the Sent Items folder?

 

[Brian Tillman]

Yes, the message shows up in the SENT items folder.

That's a very strong indication that your ISP's mail server has accepted the
message and that the problem is on the server side, not an Outlook problem
at all.

 

[Brian Tillman]

I went to . . .\outlook.NK2 to delete it but got a drop down "Cannot
open it, need to know what program created it. Looked in List and
can't determine what program created it.

The NK2 file has nothing to do with your problem. Noreply didn't know what
s/he was talking about.