replacing a file

[Ian MacLean]

I recently installed the Sympatico MSN premium software
The freedom virus scan hangs up when it gets to a file in
the RECYCLER folder. There are two there. One (S-1-5-21-
1390067357-413027322-725345543-1006) I have moved to the
waste basket as a form of quarantine, but the second
won't move.
It is S-1-5-21-1390067357-413027322-725345543-1004 and I
suspect it is corrupted.
The Sympatico teck tells me I have to reformat the hard
drive. I think there must be a less devastating way to
delete or replace this one file.
Anyone have any ideas on handling this?

 

[Rock]

I recently installed the Sympatico MSN premium software
The freedom virus scan hangs up when it gets to a file in
the RECYCLER folder. There are two there. One (S-1-5-21-
1390067357-413027322-725345543-1006) I have moved to the
waste basket as a form of quarantine, but the second
won't move.
It is S-1-5-21-1390067357-413027322-725345543-1004 and I
suspect it is corrupted.
The Sympatico teck tells me I have to reformat the hard
drive. I think there must be a less devastating way to
delete or replace this one file.
Anyone have any ideas on handling this?

If it's in the recycle bin, just empty it to delete the files.

 

[Alex Nichol]

I recently installed the Sympatico MSN premium software
The freedom virus scan hangs up when it gets to a file in
the RECYCLER folder. There are two there. One (S-1-5-21-
1390067357-413027322-725345543-1006) I have moved to the
waste basket as a form of quarantine, but the second
won't move.
It is S-1-5-21-1390067357-413027322-725345543-1004 and I
suspect it is corrupted.
The Sympatico teck tells me I have to reformat the hard
drive. I think there must be a less devastating way to
delete or replace this one file.

That is disgraceful 'advice' given just to get you off his back. That
folder is the part of the Recycle Bin that contains files that have been
deleted from account referred to as S-1-5-21 etc. So you were trying to
delete that by putting it back in itself - that does not work. In
principle you log in on each account you have in turn, delete some
insignificant file, and then go direct to the Bin Icon and right click -
empty Bin.

It is *just* possible, though unlikely that this will fail because of a
damaged index in the Bin. If so, boot with the F8 key as BIOS info goes
to black, take Safe Mode - Command Prompt

In that,
CD \Recycler
DEL /F /S *.*
should clear its contents entirely
If you have more than one hard drive partition, repeat on the others, eg
D: by giving
D:
ad then the same commands over again