replacement XP disk

[Guest]

I recently upgraded to XP home edition with no problems. I only used the
disk once and one of my kids stepped on it, cracking it half way through.
Any chance MS would replace it if I mailed it back wtih the product key? I
might need to reinstall it one day.

 

[Doug Knox MS-MVP]

Call (800) 426-9400, and explain the situation. They should be able to provide you with another disc for a nominal charge.

 

[Ghostrider]

I recently upgraded to XP home edition with no problems. I only used the
disk once and one of my kids stepped on it, cracking it half way through.
Any chance MS would replace it if I mailed it back wtih the product key? I
might need to reinstall it one day.

OEM or retail version of XP Home Edition? IF former, then
ask the OEM to replace it. Microsoft should take care of
the retail version.

 

[Rick \Nutcase\ Rogers]

Hi,

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/?kbid=326246

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Associate Expert - WindowsXP Expert Zone

Windows help - www.rickrogers.org

 

[Bruce Chambers]

I recently upgraded to XP home edition with no problems. I only used the
disk once and one of my kids stepped on it, cracking it half way through.
Any chance MS would replace it if I mailed it back wtih the product key? I
might need to reinstall it one day.

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246


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Bruce Chambers

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