G
Guest
My hard drive crashed and am starting over wtih a new hard drive. My 2002
Dell Dimension computer came with ME installed and an OEM Windows XP Home
Edition operating system upgrade disk. At that time I was able to upgrade to
XP without a product registration key. I do not have nor was it originally
provided the product registration key for the XP upgrade. After installing
the new hard drive, ME has been reloaded but Dell cannot help me reload the
upgrade and confirms there is no registration key. However Dell tech support
did provide me with an XP registration key but it did not work. Then they
suggested I contact Microsoft. I cannot get Microsoft support without a
product identification number which of course is inaccessible in this
situation.
I have no clue what I can do to get the copy of XP I own reloaded and to
once again use the XP Office and Front Page that relies on the XP operating
system. I would be most grateful if anyone has any suggestions or help.
Thank you so much!
Dell Dimension computer came with ME installed and an OEM Windows XP Home
Edition operating system upgrade disk. At that time I was able to upgrade to
XP without a product registration key. I do not have nor was it originally
provided the product registration key for the XP upgrade. After installing
the new hard drive, ME has been reloaded but Dell cannot help me reload the
upgrade and confirms there is no registration key. However Dell tech support
did provide me with an XP registration key but it did not work. Then they
suggested I contact Microsoft. I cannot get Microsoft support without a
product identification number which of course is inaccessible in this
situation.
I have no clue what I can do to get the copy of XP I own reloaded and to
once again use the XP Office and Front Page that relies on the XP operating
system. I would be most grateful if anyone has any suggestions or help.
Thank you so much!