Repetitive Large Outbound E-mail Messages

[Roger]

With e-mail messages inc. attachments of >700KB, the
messages stay in the outbox despite being sent multiple
times. Error message (0x8004210B) indicates "operation
timed out waiting for response from sending (SMTP) server.

McAfee Anti-virus in use with the outbound WormStopper
disabled.

Have waited on hold nearly an hour and can't talk to
customer service rep. Can anyone help?

 

[Roady [MVP]]

Could you try it again with the virusscanner (integration) disabled? Just to
determine whether McAfee or Outlook is your issue.
Don't forget to enable your virusscanner again!

--
Roady [MVP]
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[Guest]

As I said to another, don't have an answer, but wanted to
say we're having this exact problem and can't get an
answer (that works) from our service provider. Have you
come across a solution?

 

[Jeff Stephenson [MSFT]]

I don't know McAfee, but it may be that WormStopper doesn't scan outgoing
mail, but monitors other port usage. If there is an outbound mail scanning
feature in McAfee, could you try turning it off?

 

[Guest]

----- Roger wrote: ----

With e-mail messages inc. attachments of >700KB, the
messages stay in the outbox despite being sent multiple
times. Error message (0x8004210B) indicates "operation
timed out waiting for response from sending (SMTP) server.

McAfee Anti-virus in use with the outbound WormStopper
disabled

Have waited on hold nearly an hour and can't talk to
customer service rep. Can anyone help