Repeated Updates: KB975560 and KB977914: XP home 32 bit

W

Wudger Finck

I have lost count of the number of times I have "installed" these but they
keep being offered - groundhog day has nothing on this! Following all of the
steps offered in kb910339 [scan with Malicious Software Removal Tool; scans
with Kaspersky and with Spybot Search and Destroy; installing updates in Safe
mode] to resolve this has not worked: the update still keeps repeating and I
do not feel like paying Microsoft £46 to tell them about their faulty
software. Any other ideas or do I just give up and install Linux instead?
 
M

MowGreen

Wudger said:
I have lost count of the number of times I have "installed" these but they
keep being offered - groundhog day has nothing on this! Following all of the
steps offered in kb910339 [scan with Malicious Software Removal Tool; scans
with Kaspersky and with Spybot Search and Destroy; installing updates in Safe
mode] to resolve this has not worked: the update still keeps repeating and I
do not feel like paying Microsoft £46 to tell them about their faulty
software. Any other ideas or do I just give up and install Linux instead?


There is *no-charge* to Home Users of £46 for resolving this reoffering
issue.

Both KB articles of both updates state this:
http://support.microsoft.com/kb/975560
http://support.microsoft.com/kb/977914

" How to obtain help and support for this security update

For home users, no-charge support is available by calling 1-866-PCSAFETY
in the United States and Canada or by contacting your local Microsoft
subsidiary. For more information about how to contact your local
Microsoft subsidiary for support issues with security updates, visit the
Microsoft International Support Web site:
http://support.microsoft.com/common/international.aspx?rdpath=4

North American customers can also obtain instant access to unlimited
no-charge e-mail support or to unlimited individual chat support by
visiting the following Microsoft Web site:
http://support.microsoft.com/oas/default.aspx?&prid=7552

For enterprise customers, support for security updates is available
through your usual support contacts. "


MowGreen
================
*-343-* FDNY
Never Forgotten
================

banthecheck.com
"Security updates should *never* have *non-security content* prechecked
 

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