G Guest Feb 21, 2005 #1 Just installed sp2 and now get repeated restarts, cannot find a patch that resolves. any suggestions?? John M.
Just installed sp2 and now get repeated restarts, cannot find a patch that resolves. any suggestions?? John M.
T Thorsten Matzner Feb 21, 2005 #2 john m said: Just installed sp2 and now get repeated restarts, cannot find a patch that resolves. Click to expand... See "Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer" (http://support.microsoft.com/?kbid=320299). Try to start Windows in the Safe Mode or with the Last Known Good Configuration. "A Description of the Safe Boot Mode Options in Windows XP" (http://support.microsoft.com/?kbid=315222)
john m said: Just installed sp2 and now get repeated restarts, cannot find a patch that resolves. Click to expand... See "Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer" (http://support.microsoft.com/?kbid=320299). Try to start Windows in the Safe Mode or with the Last Known Good Configuration. "A Description of the Safe Boot Mode Options in Windows XP" (http://support.microsoft.com/?kbid=315222)
L lvee Feb 21, 2005 #3 Does this happen, when you are logging on, or off? Read the article in this link and post back if you have more questions. http://support.microsoft.com/?scid=kb;en-us;320299&spid=1173&sid=156 There are other possible causes...Roxio, bad Kernel.dll file, bad ATI Radeon video adapter
Does this happen, when you are logging on, or off? Read the article in this link and post back if you have more questions. http://support.microsoft.com/?scid=kb;en-us;320299&spid=1173&sid=156 There are other possible causes...Roxio, bad Kernel.dll file, bad ATI Radeon video adapter
G Guest Feb 22, 2005 #4 When I am logged out, the shut down process works as expected. When I'm logged on and shut down, I still get contant restarts. Tks John M.
When I am logged out, the shut down process works as expected. When I'm logged on and shut down, I still get contant restarts. Tks John M.
G Guest Feb 22, 2005 #5 Found an updated logitech mouseware software and updated BIOS...shut down now is working properly. Tks John M.
Found an updated logitech mouseware software and updated BIOS...shut down now is working properly. Tks John M.