Removing Ca Etrust antivirus webscanner

[Guest]

Hello
I'm trying to clean up and protect my computer better, so i bought mcafee
security suite, and downloading and trying to install it I got a message
saying spamkiller, anti virus and privacy service cannot be installed due to
ca antivirus conflicting with it, all i've used from CA is the antivirus
webscanner so it must be this, I've followed every thread on google to remove
all Ca info, even downloaded their antivirus trial so i could unistall it,
i've also deleted the appropriate registries, but still i get the message
from mcafee saying ca antivirus found on my system, i've tried both the
mcafee and ca forums and google with very little sucess, Any have any
suggestions or ideas?

 

[R. McCarty]

CA eTrust after uninstall will leave a series of Vet_____ components
in the Non-Plug and Play category of Device Manager. You'll have to
check "Show Hidden Devices" to see them. They should appear in a
diminished tone or grayed out (Phantoms). Uninstall each one. There
may also be one or two orphaned Services in the CurrentControlSet
in the Registry.

 

[Guest]

CA eTrust after uninstall will leave a series of Vet_____ components
in the Non-Plug and Play category of Device Manager. You'll have to
check "Show Hidden Devices" to see them. They should appear in a
diminished tone or grayed out (Phantoms). Uninstall each one. There
may also be one or two orphaned Services in the CurrentControlSet
in the Registry.

I found the Non plug and play category, but there where no Vet~~ components

and there where no ca services in the Current control set

 

[R. McCarty]

I may have read your original post and made a wrong assumption. The
items I listed would be for a normal product install of eTrust. If you just
used the on-line web scanner, did you remove the ActiveX component
from the C:\Windows\Downloaded Program Files ? You can Right Click
and take properties to locate the Vendor name for the plug-in.

 

[Guest]

I may have read your original post and made a wrong assumption. The
items I listed would be for a normal product install of eTrust. If you just
used the on-line web scanner, did you remove the ActiveX component
from the C:\Windows\Downloaded Program Files ? You can Right Click
and take properties to locate the Vendor name for the plug-in.

Yes, i deleted the active x, and deleted cookies and temp internet files as well, i've deleted the registries i can find, tryed installing and uninstalling the full version of eTrust antivirus, manually deleted the eTrust folder, but i'm still getting the same message when i try to install mcafee

 

[HEMI-Powered]

Today, =?Utf-8?B?QXJpa2Fpbg==?= made these interesting comments
....

Hello
I'm trying to clean up and protect my computer better, so i
bought mcafee security suite, and downloading and trying to
install it I got a message saying spamkiller, anti virus and
privacy service cannot be installed due to ca antivirus
conflicting with it, all i've used from CA is the antivirus
webscanner so it must be this, I've followed every thread on
google to remove all Ca info, even downloaded their antivirus
trial so i could unistall it, i've also deleted the
appropriate registries, but still i get the message from
mcafee saying ca antivirus found on my system, i've tried both
the mcafee and ca forums and google with very little sucess,
Any have any suggestions or ideas?

You've got it back asswards! Dump McAfee and use anything else
that you like, but /certainly/ CA eTrust. McAfee is junk, they
run on their rep only. A close relative is NAV 2006, which is
what I use. Yes, I know that anything Symantec is less than junk
but I prefer a consolidated solution so I run System Works 2006.
I also run Spy Bot Search & Detroy, Ad Aware, and do Registry
sweeps with JV16 Powertools. As we speak, I am running an eTrust
acroos my system, it is at 426,630+ scanned files, and has found
but 2 suspected items. I attribute this partially to my diligence
in keeping my system clean, but I also know from my days as a
professional security analyst that the only people that have
never been compromised are either arrogant or ignorant. Hence,
while I did NOT just insult you, I clearly recognize that there
is NO - repeat, NO - 100% way to ensure you are not infected,
certainly not with either McAfee or Symantec, nor with thousands
of dollars of utilities.

The direction you actually choose to go has FAR more to do with
the problem(s) you currently have and YOUR evaluation of risks
vs. benefits of further hardening your system, which directly
impacts how much time and money you want to devote.

BTW, I assume you are sitting behind a properly configured NAT
router and that you have a strong firewall, e.g., Zone Alarm. If
not, sweeping for malware is futile.

 

[Guest]

Today, =?Utf-8?B?QXJpa2Fpbg==?= made these interesting comments
....

You've got it back asswards! Dump McAfee and use anything else
that you like, but /certainly/ CA eTrust. McAfee is junk, they
run on their rep only. A close relative is NAV 2006, which is
what I use. Yes, I know that anything Symantec is less than junk
but I prefer a consolidated solution so I run System Works 2006.
I also run Spy Bot Search & Detroy, Ad Aware, and do Registry
sweeps with JV16 Powertools. As we speak, I am running an eTrust
acroos my system, it is at 426,630+ scanned files, and has found
but 2 suspected items. I attribute this partially to my diligence
in keeping my system clean, but I also know from my days as a
professional security analyst that the only people that have
never been compromised are either arrogant or ignorant. Hence,
while I did NOT just insult you, I clearly recognize that there
is NO - repeat, NO - 100% way to ensure you are not infected,
certainly not with either McAfee or Symantec, nor with thousands
of dollars of utilities.

The direction you actually choose to go has FAR more to do with
the problem(s) you currently have and YOUR evaluation of risks
vs. benefits of further hardening your system, which directly
impacts how much time and money you want to devote.

BTW, I assume you are sitting behind a properly configured NAT
router and that you have a strong firewall, e.g., Zone Alarm. If
not, sweeping for malware is futile.


--
HP, aka Jerry

Member, Chrysler Employee Motorsport Association (CEMA)
http://www.cemaclub.org/default.html

As i have already purchased mcafee which from all i've read during this hunt
to remove ca was a mistake i'm damned if i'll buy anything else , i just want
to get mcafee up and running for some form of protection as it is surely
better than nothing, also you didn't really answer my question, and thirdly
any antivirus software that cause me all these problems just from trying to
remove it is as bad as malware/spyware in my opinion.

 

[HEMI-Powered]

Today, =?Utf-8?B?QXJpa2Fpbg==?= made these interesting comments
....

As i have already purchased mcafee which from all i've read
during this hunt to remove ca was a mistake i'm damned if i'll
buy anything else , i just want to get mcafee up and running
for some form of protection as it is surely better than
nothing, also you didn't really answer my question, and
thirdly any antivirus software that cause me all these
problems just from trying to remove it is as bad as
malware/spyware in my opinion.

Do as you think best. I'd suggest you call CA, get an RMA to return
it for refund, and ask THEM how to remove what you (incorrectly)
perceive to be POS software. And, I wish you luck. I sure hope you
do multiple malware sweeps and frequent image backups because
you're gonna need it!

 

[caver1]

Wait until you try to uninstall McAfee if you think ca is bad.

 

[HEMI-Powered]

Today, caver1 made these interesting comments ...

Wait until you try to uninstall McAfee if you think ca is bad.

That's only one reason why I don't like it. But, Symantec-
anything is hard also, but can be fairly easily overcome by
judicious use of Registry searching and cleaning using tools such
as JV16 Powertools, which I have used to successfully rid my
Registry of Norton System Works 2003 prior to a clean install of
2006.