Remove Add-in

[Deej Hernandez]

I have Office 2007 running on a laptop with Windows Vista Home Premiun. I
also have Adobe Acrobat 8 Standard. My add-in for Acrobat has stopped
working but I can't remove it. Every time I try all I get is the following
message:

This add-in is installed for all users o n this computer, and can only be
connected or disconnected by an administrator.

I am the only person who uses this laptop and my user account is set as
administrator. Can someone please tell me how to get this freaking crap to
work right so that I can actually use my add-in.

 

[Paul Shapiro]

Adobe released the 8.1.7 update earlier this week. Try applying the update
and see if it fixes your problem. Otherwise, you may be able to achieve the
same result by printing to the Adobe PDF pseudo-printer.

 

[Gord Matheson]

Hi Deej, I have exactly the same problem, although it is not just in Outlook 2007. I am the only user and I had obviously added adminstrator to user settings. I am also getting "this add-in is installed for all users of this computer and can only be connected or removed by an administrator" message which drives me nuts. Let me know please if you found a work-around or what the cause of the problem was. (I have Windows 7 and 64bit os) Thanks and I will reciprocate if I find a solution.



Deej Hernandez wrote:

Remove Add-in
15-Oct-09

I have Office 2007 running on a laptop with Windows Vista Home Premiun.
also have Adobe Acrobat 8 Standard. My add-in for Acrobat has stoppe
working but I cannot remove it. Every time I try all I get is the followin
message

This add-in is installed for all users o n this computer, and can only b
connected or disconnected by an administrator

I am the only person who uses this laptop and my user account is set a
administrator. Can someone please tell me how to get this freaking crap t
work right so that I can actually use my add-in.

Previous Posts In This Thread:

On October 15, 2009 6:05 PM
Deej Hernandez wrote:

Remove Add-in
I have Office 2007 running on a laptop with Windows Vista Home Premiun.
also have Adobe Acrobat 8 Standard. My add-in for Acrobat has stoppe
working but I cannot remove it. Every time I try all I get is the followin
message

This add-in is installed for all users o n this computer, and can only b
connected or disconnected by an administrator

I am the only person who uses this laptop and my user account is set a
administrator. Can someone please tell me how to get this freaking crap t
work right so that I can actually use my add-in.

On October 15, 2009 9:56 PM
Paul Shapiro wrote:

Adobe released the 8.1.7 update earlier this week.
Adobe released the 8.1.7 update earlier this week. Try applying the updat
and see if it fixes your problem. Otherwise, you may be able to achieve th
same result by printing to the Adobe PDF pseudo-printer.

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[j graycpa1]

If you still have not resolved this try the following for Windows 7 & Vista users:

1) Right Click the following file c:\Program Files (x86)\Office12\Outlook.exe

2) Select "Run As Administrator"

3) Open the Trust Center in Outlook and remove the add-in


Note: Windows 7 and Vista utilize a separate "Program Files" folder for 64 bit programs and a second "Program Files (x86)" folder for 32 bit programs. XP users will have only a single folder called "Program files".

Deacon Joe Gray

 

[Jim Gotwald]

Thanks for the fix - I had an old addin that refused to work with Outlook 2010 and I couldn't find a way to uninstall it, but this worked just fine. Thanks again!