removal of login process

[Guest]

We recently purchased a boimetric reader for use on one of our systems. Once
the software was installed it removed the normal login features for the PC.
It does not default to the domain but instead defaults to the local machine.
When utilizing Name@domain to login it no longer recongizes the
functionality of logging into the domain. When contacted they stated I would
need to purchase additional software.

so my question is this:

Is that legal? To remove functionality that comes with the O/S then charge
for software to restore it? I am a little confused how a company can hijack
the login abilities of Windows then charge for software to utilize them again.


the Name@domain should work to login to the domain however they have removed
that ability....by defualt it should try to login to the domain since it is a
part of the domain. I would ljust like some clarification so I can go back
and either tell them to restore the functionality or to try and get a refund
for the device.


Thank you in advance for your help.

 

[Tom Porterfield]

We recently purchased a boimetric reader for use on one of our systems.
Once the software was installed it removed the normal login features for
the PC. It does not default to the domain but instead defaults to the
local machine. When utilizing Name@domain to login it no longer
recongizes the functionality of logging into the domain. When contacted
they stated I would need to purchase additional software.

so my question is this:

Is that legal? To remove functionality that comes with the O/S then
charge for software to restore it? I am a little confused how a company
can hijack the login abilities of Windows then charge for software to
utilize them again.

the Name@domain should work to login to the domain however they have
removed that ability....by defualt it should try to login to the domain
since it is a part of the domain. I would ljust like some clarification
so I can go back and either tell them to restore the functionality or to
try and get a refund for the device.

Have you checked the PC to see if it is still in a domain, or did they
change it to a workgroup during install? If that is what happened, you
should be able to add the PC back to the domain. To check, right click on
My Computer and select Properties. Go to the Computer Name tab. Is there a
domain listed there? A workgroup? You can click the Change button to add
the PC to a domain.

If no joy going that route because the PC is properly in the domain, that
probably means they have inserted their own gina dll that changes the logon
process. There are a number of pieces of software that do that. You would
want to read the requirements and installation instructions and other
documentation that came with the software to see if they mentioned anything
about the fact that it won't work in a domain environment.

Bottom line is if you are not satisfied with the software for legitimate
reasons then you should pursue the avenue of getting a refund for the
product.

 

[Terry]

On 4/12/2007 1:22 PM On a whim, Thank you pounded out on the keyboard

We recently purchased a boimetric reader for use on one of our systems. Once
the software was installed it removed the normal login features for the PC.
It does not default to the domain but instead defaults to the local machine.
When utilizing Name@domain to login it no longer recongizes the
functionality of logging into the domain. When contacted they stated I would
need to purchase additional software.

so my question is this:

Is that legal? To remove functionality that comes with the O/S then charge
for software to restore it? I am a little confused how a company can hijack
the login abilities of Windows then charge for software to utilize them again.


the Name@domain should work to login to the domain however they have removed
that ability....by defualt it should try to login to the domain since it is a
part of the domain. I would ljust like some clarification so I can go back
and either tell them to restore the functionality or to try and get a refund
for the device.


Thank you in advance for your help.

It should be domain\user, not name@domain. Maybe that's the problem.
Also, click Option at the login dialog and you have:
user
password
domain

Also, they may have a business license and you only purchased a single
user license.

--
Terry

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[Guest]

Tom,
In my haste I completely forgot about gina and your right they did. It is
still a part of the domain so I am looking more at a refund at this
point...thanks for the reminder on gina.


Terry,
The doman/user is for pre windows 2000 logons, the user@domain works for
native w2k and above environments.


Thank you guys for taking the time to post and help I appreciate it