Remotely accessing a work computer from home...

[Brad Pears]

I have a client that uses an XP Pro machine at work. THis machine has a full
time broadband connection via high speed (DSL) to the internet through Bell
Sympatico here in Canada. This woman needs to be able to connect to this
machine from her home PC periodically in the evenings to do some work on the
accounting system. She to has an XPO machine with a full time high speed
broadband connection using Bell Sympatico as well.

I know I could set up remote assistance on this machine, but is there a
better way I could have her connect to this machine to work on it using the
broadband connection that is active? Could I use RDP somehow to connect?
What IP would I use because her DSL modem has an IP assigned in the
192.168.xx.xx range and then dynamically assignes her own machine an
address... So I would need to know what address to use to get to the
external side of that actual DSL modem and then would ahve to direct traffic
to the 192.168.xx.xx address of her computer!

Does anyone have any ideas on how I could go about this or offer some other
ideas?

Thanks,

Brad

 

[Carey Frisch [MVP]]

Get started using Remote Desktop with Windows XP Professional
http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

GoToMyPC
http://wurl.ca/?r=2x

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I have a client that uses an XP Pro machine at work. THis machine has a full
| time broadband connection via high speed (DSL) to the internet through Bell
| Sympatico here in Canada. This woman needs to be able to connect to this
| machine from her home PC periodically in the evenings to do some work on the
| accounting system. She to has an XPO machine with a full time high speed
| broadband connection using Bell Sympatico as well.
|
| I know I could set up remote assistance on this machine, but is there a
| better way I could have her connect to this machine to work on it using the
| broadband connection that is active? Could I use RDP somehow to connect?
| What IP would I use because her DSL modem has an IP assigned in the
| 192.168.xx.xx range and then dynamically assignes her own machine an
| address... So I would need to know what address to use to get to the
| external side of that actual DSL modem and then would ahve to direct traffic
| to the 192.168.xx.xx address of her computer!
|
| Does anyone have any ideas on how I could go about this or offer some other
| ideas?
|
| Thanks,
|
| Brad

 

[Sooner Al [MVP]]

If its just straight up Remote Desktop you might look at this page for
help...

http://theillustratednetwork.mvps.org/RemoteDesktop/RemoteDesktopSetupandTroubleshooting.html

Call work using the public IP of the PC or if the PC is behind a
firewall/router you need to call using the public IP of the firewall/router
and you also need TCP Port 3389 forwarded/opened on the firewall/router to
the work PCs private LAN IP address.

If your running a server or domain at work others can speak to that...

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Haggis]

Get started using Remote Desktop with Windows XP Professional
http://www.microsoft.com/windowsxp/using/mobility/getstarted/remoteintro.mspx

GoToMyPC
http://wurl.ca/?r=2x

--
Carey Frisch
Microsoft MVP
Windows - Shell/User
Microsoft Community Newsgroups
news://msnews.microsoft.com/

---------------------------------------------------------------------------­----------------

:

| I have a client that uses an XP Pro machine at work. THis machine has a
full
| time broadband connection via high speed (DSL) to the internet through
Bell
| Sympatico here in Canada. This woman needs to be able to connect to this
| machine from her home PC periodically in the evenings to do some work on
the
| accounting system. She to has an XPO machine with a full time high speed
| broadband connection using Bell Sympatico as well.
|
| I know I could set up remote assistance on this machine, but is there a
| better way I could have her connect to this machine to work on it using
the
| broadband connection that is active? Could I use RDP somehow to connect?
| What IP would I use because her DSL modem has an IP assigned in the
| 192.168.xx.xx range and then dynamically assignes her own machine an
| address... So I would need to know what address to use to get to the
| external side of that actual DSL modem and then would ahve to direct
traffic
| to the 192.168.xx.xx address of her computer!
|
| Does anyone have any ideas on how I could go about this or offer some
other
| ideas?
|
| Thanks,
|
| Brad

you can also look at RealVNC or good old PCanywhere

 

[Sooner Al [MVP]]

Why?

--
Al Jarvi (MS-MVP Windows Networking)

Please post *ALL* questions and replies to the news group for the
mutual benefit of all of us...
The MS-MVP Program - http://mvp.support.microsoft.com
This posting is provided "AS IS" with no warranties, and confers no
rights...

 

[Pegasus \(MVP\)]

you can also look at RealVNC or good old PCanywhere

Remote Desktop is superior to RealVNC or pcAnywhere in just
about every regard:
- Cost (free)
- Speed
- Security
- Facilities

 

[Baldsimon]

1 From WORK, sign up with a dynamic dns service and obtain a domain name
(usually free for a small number of domains). Configure either your WORK
router, or her PC to update the dynamic dns service with the IP address of
your work router.
2 Setup port forwarding on the work router (if necessary) to route
incoming traffic on 3383 to her PC.
3 Use Remote Desktop from HOME and connect to the domain name (rather
than the IP address) that should now be associated with the IP address of
the work router - the dynamic dns service will keep the domain name/IP
address in sync.

Regards,
Simon.

 

[Pegasus \(MVP\)]

1 From WORK, sign up with a dynamic dns service and obtain a domain name
(usually free for a small number of domains). Configure either your WORK
router, or her PC to update the dynamic dns service with the IP address of
your work router.
2 Setup port forwarding on the work router (if necessary) to route
incoming traffic on 3383 to her PC.

It's actually port 3389 by default.

 

[Baldsimon]

Whoops.

It's actually port 3389 by default.

 

[Alex McFarlane]

Look at logmein.com
GBP 70 per year is worth every penny.
AMcF