Remote Procedure Call

G

Guest

I have upgraded to XP from Millenium
Now whilst on the internet the system shuts down every 2/3 minutes
The message shown is Remote Procedure Call (RPC) service terminated unexpectedly
Any ideas on how to have this fixed.
 
K

Ken Blake, MVP

In
Robert B said:
I have upgraded to XP from Millenium.
Now whilst on the internet the system shuts down every 2/3 minutes .
The message shown is Remote Procedure Call (RPC) service terminated
unexpectedly. Any ideas on how to have this fixed.


You have the MSBlaster worm. To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://www.microsoft.com/downloads/...8b-fe98-493f-ad76-bf673a38b4cf&displaylang=en

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
 
F

Frank P.

scan your system with a anti virus program -- you have the MSBLASTER virus
--

Frank P.

scanned with Norton Antivirus 2004
________________________________________________________
 
C

CS

I have upgraded to XP from Millenium.
Now whilst on the internet the system shuts down every 2/3 minutes .
The message shown is Remote Procedure Call (RPC) service terminated unexpectedly.
Any ideas on how to have this fixed.

Your machine is infected with the Blaster Virus.
 
B

Bruce Chambers

Greetings --

If you connected the PC to the Internet without having first
installed the KB824146 Hotfix, without having first installed an
antivirus application with current virus definition files, and before
enabling a firewall, you're very likely to get infected from any of
the thousands of PCs on the Internet that are constantly broadcasting
the Blaster and/or Welchia worms. It only takes a few seconds of
exposure.

To stay on-line long enough to get the necessary updates, patches,
and removal tools, click Start > Run, and enter "shutdown -a" when the
next RPC countdown begins. This will abort the shut down. Also, make
sure you've enabled a firewall before starting, to preclude any more
intrusions while getting the updates/patches/tools.

Microsoft Security Bulletin MS03-39
http://support.microsoft.com/?kbid=824146

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm a.k.a. W32/Lovesan.Worm
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.html

W32.Blaster.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

W32.Welchia.Worm a.k.a. W32/Nachi.Worm
http://securityresponse.symantec.com/avcenter/venc/data/w32.welchia.worm.html

W32.Welchia.Worm Removal Tool
http://www.symantec.com/avcenter/venc/data/w32.welchia.worm.removal.tool.html

McAfee AVERT Stinger
http://us.mcafee.com/virusInfo/default.asp?id=stinger


Bruce Chambers
--
Help us help you:



You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH
 
F

FrankV

Ken,

I've been reading many of the messages about MSBlaster in the last few weeks
or so.

Your response here was about the best I've seen. Very clear instructions;
easy to use.

Frank
 
K

Ken Blake, MVP

In
FrankV said:
Ken,

I've been reading many of the messages about MSBlaster in the last
few weeks or so.

Your response here was about the best I've seen. Very clear
instructions; easy to use.


Thanks very much for the kind words, Frank.
 

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