Remote Procedure Call terminated unexpectedly

  • Thread starter Thread starter Marcy Lawrence
  • Start date Start date
M

Marcy Lawrence

My system routinely shuts down when I get online. While
in my web browser (internet explorer 6) browsing I will
get
Remote Procdure Call terminated unexpectedly. Save all
work the system will shutdown in "so many seconds".
Shutdown NT/AuthoritySystem

Why is it always shutting down??

Thanks
Marcy
 
You have the Blaster worm because you didn't run your
Windows Update, have not kept your anti-virus up to date and
did not turn the firewall ON.

The instructions on how to remove Blaster are available
on-line at www.sarc.com and from
www.mcafee.com and other places. McAfee has a tool,
STINGER from
http://vil.nai.com/vil/averttools.asp that will remove
Blaster and several other viruses at one time.



message | My system routinely shuts down when I get online. While
| in my web browser (internet explorer 6) browsing I will
| get
| Remote Procdure Call terminated unexpectedly. Save all
| work the system will shutdown in "so many seconds".
| Shutdown NT/AuthoritySystem
|
| Why is it always shutting down??
|
| Thanks
| Marcy
 
In
Marcy Lawrence said:
My system routinely shuts down when I get online. While
in my web browser (internet explorer 6) browsing I will
get
Remote Procdure Call terminated unexpectedly. Save all
work the system will shutdown in "so many seconds".
Shutdown NT/AuthoritySystem

Why is it always shutting down??


You have the MSBlaster worm. To remove it, do the following:

The following instructions are in three parts

1. Stop it from running

2. Remove it from your system

3. Make sure it doesn't come back



Before beginning, if you have an always-on internet connection,
it's a good idea to disconnect it.



1. Stop it from running

Press Ctrl-Alt-Delete to bring up the Task Manager, then on the
Processes tab, click msblast.exe and then "End process." Reply
"Yes" to the warning message that comes up.

This stops the worm from running, so your system will not shut
down. However, it doesn't remove it, and if that's all you do, it
will start up again the next time you boot.


***

2. Remove it from your system

a. Start the registry editor program, regedit, by going to Start
| Run, and typing REGEDIT
Navigate to HKEY_Local_Machine\Software\Microsoft\Windows\Current
Version\Run by clicking the plus signs next to each of the
folders in the left hand pane. When you get to the last of them,
Run, click the word Run itself.

Find an entry called "Windows Auto Update" on the right side.
Right-click it and delete it.

b. Do a Windows search for msblast, and delete all files found.

The worm is now gone, and won't start again the next time you
boot. But if that's all you do, you can get reinfected just as
you did the first time.

***


3. Make sure it doesn't come back

a. Make sure you're running a firewall that prevents worms like
this from getting in. You can enable the built-in Windows XP
firewall, or download and install another one such as the free
version of ZoneAlarm. To enable the built-in firewall, go to
Control Panel, double-click Networking and Internet Connections,
then click Network Connections. Right-click your connection, then
click Properties, and on the Advanced tab, click the option
"Protect my computer and network..."


b. If you've disconnected your internet connection, reconnect it.
Download and install the Microsoft patch at
http://download.microsoft.com/downl...e-b7a52a983f01/WindowsXP-KB823980-x86-ENU.exe

That will remove the vulnerability that the worm exploits.


c. Be sure you are running an anti-virus program, and that you
regularly download the latest updated virus definitions.
 

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