Remote desktop error

  • Thread starter Thread starter Shaikh
  • Start date Start date
S

Shaikh

Hi

I am getting error while connection to remote system using remote desktop
connection tool, Error "User Interface Failure , Incompatible software
c:\windows\systems32\awgina.dll.

plse help me if any one know's

Thanks
shaikh
 
Hi,

It means something you installed replaced that system file with its own
version (pcanywhere possibly?). You may want to see if the steps here help:

The "Welcome to Windows" Logon Screen Does Not Appear When You Start the
Computer
http://support.microsoft.com/?kbid=817142

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!

Associate Expert - WinXP - Expert Zone
 
Shaikh,

In addition to Rick's advice:

Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm
This should reset the default GINA in registry. [per the MS article given by Rick]

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-----------------------------------------
MyDoom (A,B) and DoomJuice.A Worm Removal Tool:
http://www.microsoft.com/downloads/...e4-3d50-464d-a26c-9c287f8a08c5&DisplayLang=en
-----------------------------------------


Hi

I am getting error while connection to remote system using remote desktop
connection tool, Error "User Interface Failure , Incompatible software
c:\windows\systems32\awgina.dll.

plse help me if any one know's

Thanks
shaikh
 
I got the solution, there is problem with PCanywhere software, i have
uninstalled the software, now its working fine.

Thanks
Shaikh,

In addition to Rick's advice:

Fix Logon/Restore Welcome Screen:
http://www.dougknox.com/xp/scripts_desc/fix_xp_logon.htm
This should reset the default GINA in registry. [per the MS article given by
Rick]

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-----------------------------------------
MyDoom (A,B) and DoomJuice.A Worm Removal Tool:
http://www.microsoft.com/downloads/details.aspx?familyid=c14bfbe4-3d50-464d-
a26c-9c287f8a08c5&DisplayLang=en
-----------------------------------------


Hi

I am getting error while connection to remote system using remote desktop
connection tool, Error "User Interface Failure , Incompatible software
c:\windows\systems32\awgina.dll.

plse help me if any one know's

Thanks
shaikh
 
I got the solution, there is problem with PCanywhere software, i have
uninstalled the software, now its working fine.

Thanks
 

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